Project Manager (Customer Service Projects

The Project Manager is responsible for the end-to-end management and successful execution of Medium Voltage MV and Low Voltage LV switch gear protection systems Substation Automation Systems SAS and Digital Power projects within the Customer Services CS business. The role ensures that projects are delivered safely on schedule within budget and in compliance with contractual technical and quality requirements. The Project Manager serves as the primary customer interface and is accountable for project profitability customer satisfaction risk management and operational excellence throughout the project lifecycle.

The position includes retrofit modernization upgrade replacement maintenance testing and commissioning protection relay migration automation system upgrades cybersecurity enhancements and digital service solutions strong.

Project Management amp Execution Lead and manage multiple customer service projects from order intake through final acceptance and warranty closure Develop project execution plans schedules resource plans risk registers and communication plans Ensure compliance with PM Siemens principles customer requirements and contractual obligations Coordinate engineering procurement manufacturing logistics installation testing commissioning and handover activities Monitor project progress and implement recovery plans when required Conduct project review meetings with internal and external stakeholders Manage MV LV switch gear projects Lead protection and automation project teams Be responsible for commercial and financial management including profit and loss P amp L accountability Serve as the primary point of contact for customers and establish and maintain strong customer relationships Ensure compliance with Health Safety and Environment HSE standards and promote Siemens Zero Harm Culture Ensure adherence to Siemens Quality Management requirements Lead cross-functional project teams and coordinate project activities effectively Identify assess and mitigate project risks throughout the project lifecycle.

• Bachelor's Degree in Electrical Engineering.

• Master's Degree in Electrical Engineering, Project Management, or Business Administration (MBA).
• Professional certifications such as PMP (Project Management Professional), Siemens Certified Project Manager, PRINCE2 Practitioner, PMI-SP, NEBOSH, or IOSH.
• Experience Requirements Minimum of 8-12 years of experience in power distribution, protection, and automation systems.
  
  Minimum of 5 years of project management experience.
  
  Proven experience in MV/LV switch gear projects.
  
  Strong experience in protection and automation projects.
  
  Experience in both brownfield and greenfield projects.
  
  Experience managing projects within utility, infrastructure, transportation, commercial, industrial, water, oil & gas, and energy sectors.
  
  Experience in customer service, retrofit, and modernization projects is highly preferred.