Aftersales Quality Manager: First-Time Fix & CSI
Job Description & How to Apply Below
Al Waha For Cars in Doha seeks a Senior Quality Assurance Manager to lead Aftersales quality across service, repair, warranty, and customer handling, ensuring processes meet company and OEM standards.
You will drive continuous improvement, reduce repeats, monitor CSI/NPS, and collaborate with Service, Technical, Parts, Warranty and CRM teams to raise first-time fix rates and customer satisfaction.
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