Sales Executive | Al-Futtaim Automotive | DOMASCO

Sales Executive | Al-Futtaim Automotive | DOMASCO

Al‑Futtaim Group is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions – automotive, financial services, real estate, retail and healthcare – the Group employs more than 35,000 people across more than 20 countries in the Middle East, Asia and Africa. It partners with over 200 of the world's most admired and innovative brands and is driven by values of respect, excellence, collaboration and integrity, continually enriching the lives and aspirations of its customers.

As a Car Sales Executive for GAC Qatar, you will play a key role in achieving the company’s sales, customer satisfaction (CSV) and net promoter score (NPS) targets. You will be responsible for delivering an exceptional customer experience, managing the full sales cycle and representing the GAC brand with professionalism. This role requires strong customer handling, excellent communication and a passion for the automotive industry.

• Meet or exceed monthly sales targets (17 units).
• Deliver high levels of customer satisfaction, ensuring CSV (4.85) and NPS (85) performance goals are achieved.
• Follow company sales policies, procedures, cash‑handling guidelines and SOPs at all times.
• Ensure 100 % walk‑in customer entry is logged in C4C with proper follow‑up.
• Maintain zero overdue tasks before close of business; update daily Excel reports.
• Improve selling techniques and customer‑management skills continuously.
• Maximise sales opportunities across financing, insurance, accessories, tinting, service packages and paint protection.
• Ensure 100 % test‑drive offers with complete documentation.
• Submit all required documents accurately to relevant departments.
• Handle customer concerns effectively to avoid rework and enhance satisfaction.
• Collaborate closely with the Showroom Manager and other departments to promote a quality sales and service culture.

• 2–3 years of proven experience in automotive or retail sales.
• Bachelor’s degree in business administration, marketing or a related field (preferred).
• Strong negotiation and persuasion capabilities.
• Customer‑centric mindset with the ability to build lasting relationships.

You will be part of the GAC Motor sales team in Qatar, working alongside experienced Sales Executives and reporting to the Showroom Manager. The team is committed to delivering a customer‑first experience and fostering a collaborative, quality‑driven sales environment. Cross‑functional cooperation with finance, admin and after‑sales teams ensures seamless service and helps create customers for life.

• Knowledge of automotive models, features and specifications.
• Familiarity with CRM tools (e.g., C4C) and sales reporting systems.
• Strong ethical standards and integrity in sales practices.
• Valid Qatar driving license.
• Self‑motivated, enthusiastic and committed to continuous learning and industry updates.
• Strong time‑management and ability to handle multiple leads simultaneously.
• Proficiency in basic computer applications and CRM/sales tracking systems.
• Ability to thrive in a fast‑paced, target‑driven environment.
• Problem‑solving and conflict‑resolution skills.
• Excellent communication and interpersonal skills.
• Willingness to work flexible hours, including evenings and weekends.

We’re here to provide excellent service, but a little help from you can ensure a five‑star candidate experience from start to finish.

Before you click “apply”, please read the job description carefully to confidently demonstrate why this opportunity is right for you and take the time to put together a well‑crafted and personalised CV to further boost your visibility.

Additional internal information:

• Reports to:
  
  Sales Manager
• Band: F

You must have been an Al‑Futtaim employee for at least 18 months in order to be considered.

You must inform your HRBP in confidence of your application.

Please note that this vacancy may be advertised externally in the next week, so apply without delay.