Senior Client Manager

Role Overview

As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales;

it is about building lasting connections and identifying how our services can add real value to their business.

• Work closely with stakeholders, including vendors and partners, to achieve desired results.
• Use our company's sales tools and methodologies to manage accounts, opportunities, pipelines, and forecasts.
• Act as the main point of contact for clients, developing and maintaining open and effective communication channels.
• Identify current client needs and articulate how we can meet those needs through our solutions, driving demand and encouraging exploration of additional services.
• Engage in developing governance and compliance policies to manage risk and ensure financial governance within your area of specialization.

• Advanced experience in global partner management, sales environments, and customer service.
• Experience in the IT or professional services industry, focusing on business development and/or sales.
• Strong business acumen in sales, focusing on planning and leveraging tools and data.
• Knowledge of the company's offerings, client applications, use cases, and market trends.
• Ability to link our high-value services to specific client needs and outcomes.
• Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.
• Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.
• Prior experience with the  contact platform.
• A bachelor's degree or equivalent in business or a sales-related field.

On-site Working

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.