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Job Description & How to Apply Below
Job Description
As a Reservations Agent, you’re not just handling booking inquiries – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make every guest’s stay special.
Responsibilities- Provide exceptional customer service:
Respond promptly and professionally to inquiries from guests and team members - Secure individual bookings:
Convert guest inquiries into confirmed reservations - Maintain attention to detail:
Record and process all reservations with accuracy - Use proactive selling techniques:
Maximize room sales by promoting hotel services and upgrades - Support sales efforts:
Respond to sales inquiries and help identify potential leads for future business opportunities
- A passion for spreading the light and warmth of Hospitality
- Acting with Integrity and always doing the right thing
- Inspiring others through Leadership
- A belief that Teamwork drives the best outcomes
- A sense of Ownership and accountability
- Focus on the Now, bringing urgency and discipline to every moment
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