Sales Manager

We are seeking a Sales Manager to join the Cluster Sales team at Four Seasons Hotels Qatar
, representing Four Seasons Hotel Doha and Four Seasons Resort and Residences at The Pearl‑Qatar
. This position reports directly to the Senior Director of Sales and plays a key role in driving revenue performance across both properties.

Four Seasons Hotel Doha is a beachfront urban retreat in Doha, Qatar, featuring 237 rooms, 20 townhouses, multiple restaurants including the world’s largest Nobu restaurant, 5 pools, a private beach, a fitness centre, and a spa with extensive hydrotherapy facilities. The hotel opened in April 2005, was renovated in 2019 and reopened in March 2020. It is located in the business district of Doha, Qatar.

• Administer the sales program of the hotel
• Implement all sales action plans related to the respective market (by segment and geographical locations) as outlined in the Commercial plan
• Actively participate in achieving the departmental goals, which contribute to the Hotel’s budgets
• Solicit business from assigned local corporate, long‑stay, group, and leisure segments for rooms, food & beverage, banquet, and all hotel business
• Write strategic sales action plans for assigned local corporate, long‑stay, group, and leisure segments
• Closely monitor accounts revenue and business production
• Maximize up‑selling opportunities whenever possible
• Attend related work functions and promotional events (e.g., trade shows) and promote sales (rooms, catering, and other facilities and services) for the hotel
• Plan sales trips under the direct approval of the Director of Sales or Commercial Director to major market areas, calling on accounts within the specific market areas; report to the Director of Sales on potential markets requiring coverage
• Review direct competition and conduct regular research
• Assist office supporting staff in keeping and maintaining the hotel database and Central Information System efficiently and effectively
• Complete weekly Golden S&C sales calls report
• Maintain an up‑to‑date record of all account corporate profiles on Golden S&C
• Conduct tele‑marketing and research from internet and internal resources to qualify accounts
• Project a professional image when representing the Hotel
• Host corporate familiarization groups, hotel tours, attend trade shows or sales trips, webinars and assist colleagues whenever deemed necessary
• Handle any duties as designated by the Director of Sales
• Maintains a high level of exposure for the hotel in major market areas through direct sales, telephone, fax and written communications
• Strive to meet or exceed sales targets set by the Director of Sales
• Carry out day‑to‑day sales activities in local corporate, long‑stay, group, and leisure segments for rooms under the set policies and procedures
• Develop new accounts by mapping specific business and buying tendencies
• Conduct site inspections
• Maintain close communication with the Meetings and Events team in the group process of their accounts
• Attend the pre‑event and post‑event meetings as required, chaired by the Meetings and Events team
• Cross‑sell other sister properties, F&B, vouchers, SPA whenever possible
• Liaise with all WSOs to generate and follow up on potential sales leads
• Responsible for the training and development of other junior corporate and commercial sales staff to the finest professional standard and lead by example
• Create and execute direct sales plan specific for new business development

• Minimum of 2–3 years of experience in luxury hotels or resorts in a similar role
• College or university degree (Bachelor’s) or equivalent professional qualifications preferred
• Strong communication skills, both verbal and written
• Demonstrated ability to interact effectively with guests, employees, and third parties in a manner that consistently reflects Four Seasons Brand Values
• Excellent problem‑solving skills with the ability to remain calm and resourceful in a fast‑paced environment
• Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint)
• Strong bilingual writing skills, with the ability to communicate clearly and professionally

• Deeply instilled values‑based company culture
• Opportunities to build a successful career with global potential
• Unique strong culture – diversity of 50 different nationalities
• Living accommodation in a high‑quality, well‑resourced apartment
• Excellent training and development opportunities
• Employee recognition programs
• Complimentary nights at FS Hotels worldwide
• Paid annual home leave tickets
• Complimentary meals in employee restaurants
• Free transportation to work
• Medical coverage

The hotel will apply for work authorisation for the successful candidate.