QNB-Senior Vice President Treasury Sales International

Job Summary

The incumbent will manage the overall marketing process of all treasury products to international clients (excluding MENA region). The incumbent will manage the process of generating profitable International Treasury Product sales and in creating potential for the Group as a whole to leverage additional benefit from these sales.

• Implements and leads the Group’s strategies to position its treasury as a major player in the international treasury segment.
• Develop/ creates Key Performance Indicators (KPIs) created for the purpose of systematic performance monitoring and quality measurement purposes for the Desk and monitor their achievements.
• Is involved in the setting and responsible for the achievement of set targets/ objectives, business growth and expansion for the International Treasury Sales Unit.
• Implements and evaluates best practice work methods in area of responsibility to achieve optimum level of performance efficiency from the desk.
• Implements KPI’s and best practices for Senior Vice President Treasury Sales International role.
• Promote cost consciousness and efficiency and enhance productivity, to minimize cost, avoid waste, and optimize benefits for the bank.

• Builds and maintains strong and effective relationships with all other related units to achieve the International Treasury Sales goals/objectives.
• Provides timely and accurate information to the external and internal auditors, the Compliance function and Group Risk as and when required.
• Maintains relationships with key International clients.
• To assist customers in all their queries on Bank’s product and seek solution to their requests.
• Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
• Build and maintain strong/effective relationships with related departments/units to achieve the Group’s objectives.
• Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.

• Ensures compliance to the department’s policies and procedures for conducting sales calls and visits, preparing presentation on products internally and externally, maintaining the contact database and maintaining/ collating MIS pertaining to profitability/ revenue.
• Develops new international relationships, within the delegated authority, and subsequently act as the main focal point for guidance and assistance in resolution of any contentious issues arising in the course of managing international relationships.
• Liaises with the International Corporate Banking Division to identify potential customers and to cross sell treasury services in addition to delivering requisite training to International Corporate Banking staff on the treasury products and services that are provided by the Group.
• Maintains the database for international treasury customers, ensuring its timely update after contact with potential and current QNB customers.
• Networks with International customers and marketing groups within and outside QNB in order to solicit customer feedback, gain market intelligence, benchmark selling techniques and enhance the Group’s profile in the market.
• Is involved in the product development process, in coordination with the SVP, Treasury Structured Products and Derivatives.
• Monitors and enhances the product development process, provide timely update to the EVP, Group Treasury Sales on customer needs and new market opportunities.
• Sets meetings and visits for self and subordinates with international customers
• Ensures that all international treasury sales team members have a constructive personal working relationship through regular planned calling, visits, entertainment etc…. with the objective that the customer is responsive to our calls and considers the Group a strategic partner when in need of treasury products and services
• Stay abreast of market and product developments in the area and update International Treasury Sales team and superiors.
• Manages and maintains a well-motivated, well trained, focused team with a…