Heavy Equipment Sales Support Specialist

Company Description

Company Description Mannai Heavy Equipment & Commercial Vehicles Group, a member of Mannai Corporation QPSC, specializes in the sales, after-sales, and service of heavy equipment and commercial vehicles for industrial and construction sectors. The group is the exclusive distributor and dealer for multiple globally recognized brands.

The Heavy Equipment Sales Support Specialist – Crane is a full-time, on-site role based in Doha. This position supports the sales team in promoting and selling crane products and solutions, preparing quotations, technical proposals, and sales documentation, and coordinating with suppliers and internal departments to ensure timely responses to customer inquiries. The specialist assists in product selection by reviewing customer requirements, providing technical guidance, and maintaining up-to-date knowledge of crane specifications, applications, and market trends.

Daily tasks include managing customer communication, updating sales records and CRM systems, tracking orders and deliveries, and supporting after-sales coordination with service and parts teams. The role also involves preparing reports, participating in product demonstrations, and contributing to sales strategies that enhance customer satisfaction and business growth.

• Candidates should possess strong technical knowledge of cranes and heavy equipment, including understanding of specifications, applications, and mechanical and hydraulic systems.
• Candidates should possess skills in sales support and customer service, such as handling inquiries, preparing quotations and proposals, and maintaining professional communication with clients.
• Candidates should possess skills in documentation and office tools, including proficiency in MS Office (Excel, Word, Power Point), CRM usage, and accurate data entry and record keeping.
• Candidates should possess organizational and coordination skills, including the ability to manage multiple tasks, follow up on orders and deliveries, and collaborate effectively with internal teams and external suppliers.
• Candidates should possess strong communication skills, both written and verbal, with the ability to present technical information clearly and build positive relationships with customers and colleagues.
• 3 to 5 years experience in heavy equipment or crane sales support, or in a related industrial or construction sector, is highly beneficial.
• A bachelor’s degree in engineering, business, or a related field is preferred, along with a commitment to safety, quality, and continuous learning.