Process Operator

Good to know

• Please note the job is Dolgellau WWTW not Whitchuch
• Base salary is £28,065.00 – £31,887.00, however with AH & standby requirements you could earn from £34,337 to £38,092
• Working 1 in 5 weekends and some bank holidays expected.
• Standby requirement every 1 in 10
• Company Vehicle Provided so must have a UK drivers licence
• If you would like any further information on this role, please contact
• There are two positions available, a permanent role & a 16 month secondment.

Across our region we have 833 wastewater treatment sites; you will be responsible for operating and maintaining several of our Wastewater Treatment Works and associated sewage pumping stations in line with environmental permits, company Quality Management Systems (QMS) and Health and Safety requirements. This will include:

• Taking responsibility for operating sites in line with environmental permits to protect the environment; general maintenance of equipment and site, taking effluent samples to monitor and improve biological performance
• Identifying and, where applicable, undertaking reactive work as required; raising reactive work for equipment and liaising with a multi‑discipline craft team to facilitate repairs
• Identifying potential pollution risks from our assets, taking measures to prevent pollution, and escalating when required
• Liaising and coordinating with the area Supervisor and team members on operating activities and continuous improvement for the area
• Ensuring personal and colleagues’ safety through compliance with company Health and Safety procedures
• Understanding and adhering to quality system requirements to ensure audit compliance
• Taking ownership of sites, ensuring house‑keeping standards are maintained and defects reported
• Being willing to develop and learn within the role and having the flexibility and competence to operate and maintain multiple sites
• Participating in arrangements and cover for annual leave and sickness for the area of operation
• Undertaking any other duties as required to meet the needs of the business
• Participating in out‑of‑hours standby rota.

• Demonstrable experience of compliance and adherence to Health & Safety standards
• Enthusiastic about putting our customers first every day
• Awareness of regulatory bodies such as Environment Agency/NRW
• Computer systems literate
• Passionate about our outdoor environment and protecting our surroundings
• Team player, willing to take part in all necessary training requirements for the role

As well as a market‑competitive salary and 34 days annual leave (pro‑rata, including public holidays), we offer a range of employee benefits and rewards including:

• Variable pay schemes (your salary will stay the same, but you could receive a yearly bonus depending on company performance)
• Enhanced employer pension contributions – up to 11% employer contributions
• Enhanced family‑friendly policies
• Progression opportunities, including the ability to apply for funded training, coaching and mentoring programmes
• Reduction on gym memberships and high‑street shopping
• Cycle‑to‑work scheme
• Car‑leasing scheme
• An employee assistance programme for employees and their immediate family

Whilst also working for a not‑for‑profit company that truly cares about earning the trust of customers every day and looking after our beautiful environment.

Dŵr Cymru Welsh Water keeps 3 million people healthy each day with safe, reliable water, and takes away wastewater to clean before returning it safely to our beautiful rivers and seas.

To deliver high‑quality, essential services that help protect the health of our customers, colleagues and our environment, we need the right people to deliver on our vision. This is achieved by living our core values and demonstrating the core behaviours that underpin them. The security of our people, assets and information is key to us, so we look for people who understand and comply with the company’s required security objectives.

We know that the most successful teams are the most diverse teams. Equality, diversity and inclusion provide the very foundation to our culture at Welsh Water. We want every individual to feel confident, proud and able to bring their whole selves to work.

To ensure an improved representation in our workforce, applications are particularly welcome from minority groups including Black, Asian and Minority Ethnic people, females, LGBT+, non‑binary and people with disabilities. Together we continue to build a workplace that not only celebrates the diverse voices of our colleagues but also represents each customer we serve.

In essence, ours is a company based on trust, openness, respect, commitment and honesty. A company that our colleagues are proud to work for.

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office:
Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT