Cashier, Customer Service​/HelpDesk

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Job Description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.

Responsibilities

Essential Job Functions:

• Greet, engage, and assist customers actively and visibly.
• Process customer transactions quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, loyalty offers, coupons, and checkout procedures per company policy.
• Adhere to company limits on cash shortages and overages, working honestly to control loss.
• Follow guidelines on restricted sale items (Alcohol, Tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow policies for postage stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Comply with food safety regulations.
• Reinforce safety programs, identify unsafe conditions, and notify management.
• Inspect equipment regularly and report repairs needed.
• Create a welcoming environment for customers by answering questions about products.
• Follow all laws and company guidelines.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflicts professionally and cooperatively.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek help to resolve issues.
• Support interactions with minors, individuals with special needs, and older adults.
• Perform essential functions with or without reasonable accommodations.

Qualifications

Minimum Position Qualifications:

• Customer service experience
• Effective communication skills
• Basic math skills (counting, addition, subtraction)

Desired Previous Job Experience:

• Customer service experience
• Experience as a Bagger or Courtesy Clerk

About Us

Based in California, Food 4 Less merged with The Kroger Company in 1998. We serve customers in over 100 stores across California and the Midwest. As part of Kroger, we value diversity and aim to create positive experiences for customers, communities, and employees.

We offer opportunities for growth, training, and a supportive work environment. Qualified applicants with arrest or conviction records will be considered in accordance with applicable laws. For accommodations during the application process, contact  or management.

Benefits

Our benefits include healthcare coverage, flexible scheduling, counseling and financial support, discounts, tuition reimbursement, and career growth opportunities. For more details, visit our Benefits Page.

Additional Details

• Seniority level:
  Entry level
• Employment type:
  
  Part-time
• Job function:
  Other
• Industries:
  Dairy Product Manufacturing