Service Engineer

The Planned Maintenance Technician is responsible for performing preventative maintenance on equipment at customer sites in accordance with service contract requirements. The role also involves supporting installations, overhauls, and retrofits of machinery, as well as chamber machine servicing and repairs. This position plays a key role in maintaining customer satisfaction, promoting aftersales products, and ensuring optimal equipment performance.,

• Carry out scheduled preventative maintenance as per service contracts.
• Assist Field Service Technicians with installation of new machines.
• Support overhaul and retrofit activities on existing equipment.
• Perform chamber machine servicing and repairs when required.
• Prepare accurate reports of work undertaken for internal and customer use.
• Advise customers on spare parts requirements and promote aftersales products.
• Maintain and develop strong customer relationships.
• Undertake special tasks as reasonably requested by the Field Service Manager.
• Strong technical understanding of mechanical and electrical systems.
• Previous experience in preventative maintenance or field service roles.
• Experience in working on packaging machinery or similar - food, recycling, FMCG
• Formal engineering qualification (NVQ, HNC, or equivalent).
• Willingness to travel and stay overnight as required.
  Work way up to Tech 3 level (up to £53K basic)
• Working 10 on 4 off rota - working away and weekends required as per business needs
• Significant overtime opportunity
• Company pays annual bonus of circa 8% basic salary
• BUPA Private health cover
• Double matched pension of up to 16% employer contribution (If you pay in 8%, they will pay in 16%, making total contribution 24%)
• Premium company vehicle provided
• 25 days annual leave + bank holidays