General Manager

Reports To:

Vice President of Operations

"A mind built for excellence. A spirit built for service."

What does a General Manager with Paul Davis do?

• Lead a team of restoration and reconstruction professionals after traumatic events, such as a fire or flood, to clean up and repair damage to residential and commercial property.
• Oversee company policies and direct activities toward long-range goals for growth and profitability.

The GM role includes guiding others who serve others while experiencing significant property damage, building foundational relationships based on trust, actively listening, and supporting a team to oversee several projects simultaneously. A fun personality that enjoys achieving results with others is valued.

Guiding a team through challenging circumstances requires trust, listening, and support. You will build relationships, oversee multiple projects, and drive results while maintaining a constructive, collaborative environment.

We are an industry leader in restoration and reconstruction for insurance providers and commercial properties across the United States and Canada. Built on principles of customer service, dynamic decision-making and leadership, we provide tools to support rapid growth. Our General Managers are on the front lines of restoring their communities by leading others to complete construction projects on budget and to industry standards.

You will have autonomy over your schedule and ongoing learning opportunities to enhance leadership effectiveness.

Values: Deliver what you promise. Respect the individual. Have pride in what you do. Practice continuous improvement.

Vision: To provide extraordinary care while serving people in their time of need.

• Ongoing Leadership Development Program and industry events
• One on One mentorship
• Three months of structured training to learn the Paul Davis Way
• Access to Paul Davis University and regular training opportunities
• Cell phone and computer provided by company
• Company vehicle and gas reimbursement
• PTO and sick days with flexible schedule
• Base commission on projects completed. Our current GM's yearly pay range from $80,000 to $120,000 depending on results. No limit to earning potential.

• 5-10 years restoration construction experience
• 5-10 years management experience
• 5-10 years Project Management and Estimating experience
• Bachelor’s Degree in Construction Management, Construction Engineering, or related experience
• Experienced at reading, interpreting and managing financial statements
• Excellent verbal and written communication skills
• Strong interpersonal skills and the ability to lead, mentor and bring a diverse group of people together to work effectively
• Ability to effectively present information in one-on-one, small or large group situations to customers, homeowners and employees in the organization
• Demonstrated ability to solve problems and make prudent decisions
• Strong knowledge of MS Office, RMS and Xactimate
• IICRC Certifications

• Professionally represent the Paul Davis Restoration Values and Basics
• Schedule and conduct Goal Setting and Review meetings
• Coordinate and discuss financial/operational matters on a regular basis with appropriate personnel
• Communicate with Chief Financial Officer/Controller concerning financial status of company
• Monitor bank lines of credit, cash flow, and A/R's for overall bank relationship status
• Review and discuss sales performance with Operations Manager and Marketing Manager
• Review job reports, WIP, and customer relations with Operations Manager, e.g. backlog/contracts signed but jobs not started/flow of WIP/quality control/customer complaints
• Discuss and review marketing plans and objectives with Marketing Manager
• Review plans and needs of the company
• Coordinate and discuss performance including financial and operational performance with all department managers
• Review staffing and operational changes needed by departments
• Discuss and coordinate personnel policies, procedures and problems on an as-needed basis
• Ensure compliance with Franchise Agreement and Operations Manuals
• Perform…