Collections Specialist

Collections Specialist

Location:

Norcross, GA

On‑Site (Monday‑Friday) –

Hours:

6/7am – 3/4pm

Compensation: $52,000‑55,000/year salary

Vaco is partnering with a construction/building materials organization in Norcross, GA seeking a Collections Specialist. The Collections Specialist is responsible for managing a portfolio of approximately 275 active customer accounts within a fast‑paced construction & building materials environment. This role ensures timely collection of receivables, accurate processing of lien waivers, and effective communication with customers, project managers, and internal stakeholders. The ideal candidate is detail‑oriented, comfortable navigating vendor portals, and proficient in intermediate‑level Excel for AR aging to track, analyze, and report on account activity.

• Manage a portfolio of 275+ active accounts, maintaining consistent follow‑up to reduce aging receivables and improve cash flow.
• Prepare, review, and submit lien waivers (conditional, unconditional, progress, and final) in accordance with project requirements and state regulations.
• Monitor customer payment schedules, retainage, and contract terms to ensure compliance and timely collections.
• Communicate professionally with general contractors, subcontractors, suppliers, and internal project teams to resolve billing discrepancies or documentation issues.
• Utilize vendor portals (e.g., Textura, GCPay, Procore, Buildertrend, or similar) to upload invoices, track payment status, and submit required documentation.
• Reconcile customer accounts, research payment variances, and resolve short pays or disputes.
• Generate and maintain aging reports, payment logs, and account notes using intermediate Excel skills (VLOOKUP/XLOOKUP, filters, pivot tables, conditional formatting).
• Coordinate with the accounting team to ensure accurate application of payments and proper month‑end close.
• Support the credit department with documentation for credit holds, account reviews, and risk assessments.
• Maintain compliance with company policies, lien laws, and contractual obligations.

• 3+ years of collections experience within the construction or building materials industry.
• Demonstrated experience preparing and managing lien waivers.
• Ability to manage 275+ active accounts with accuracy and organization.
• Intermediate proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUPs.
• Experience working with construction vendor portals (Textura, GCPay, Procore, etc.).
• Strong communication skills with the ability to build rapport and maintain professionalism under pressure.
• High attention to detail, strong follow‑through, and the ability to prioritize in a deadline‑driven environment.

• Knowledge of construction billing processes, including AIA billing, retainage, and progress payments.
• Familiarity with state lien laws and construction compliance documentation.
• Experience with ERP or accounting systems used in construction (e.g., Viewpoint, Sage 100‑300, Quick Books Enterprise, CMiC).