Head of Food and Beverage Luxury and Wellness Retreat in West

• Start Date:
  
  Interviewing now for immediate start
• Location:
  
  West Dorset, UK
• Salary:
  Up to £65,000 gross p.a. (dependent on experience) + package
• Contract:
  
  Permanent | Full-Time
• Working Pattern: 5 days per week, including early mornings, evenings and weekends as required (hospitality rota)

Oplu is partnering with an exceptional farm-to-fork luxury country hotel and wellness retreat to appoint a Head of Food & Beverage (F&B).

This is a highly visible, hands-on leadership role overseeing daily service delivery across breakfast, lunch and dinner, as well as bespoke events for private groups, family stays and corporate retreats.

The business has a strong concept and offering already in place. The key requirement now is to bring in a confident Food & Beverage leader who will lead from the front, create structure, raise standards, and implement robust SOPs (Standard Operating Procedures) to drive consistent service excellence and smooth team performance.

This is a senior appointment. The property is hiring for confirmed Head of F&B experience (or equivalent senior F&B leadership) — not a step-up from an Assistant F&B Manager or Restaurant Manager role.

The Head of F&B reports directly to the General Manager, working closely with the Head Chef and Hotel Manager in weekly operational meetings.

• Proven experience already as a Head of Food & Beverage, F&B Manager, or equivalent senior F&B leadership role within luxury hotels, retreats, private members' clubs, or premium restaurants — this is not a step-up role
• A hands-on floor leadership style (this is not an office-based management role)
• Strong ability to implement and enforce SOPs, service standards, and operational governance
• Confident people leader, able to coach and develop supervisors while also managing underperformance fairly and decisively
• Excellent planning capability (rotas, prep, service flow, guest volumes, team efficiency)
• Strong communication skills and calm presence under pressure
• Flexibility on working hours, including early mornings, evenings, and weekends as required
• Right to work in the UK

• Background in event service, special occasion dining, or retreat programming
• Confident working with VIP or UHNW-level guest expectations
• WSET Level 2 or similar wine knowledge
• Experience improving service standards in an operation that needs tighter structure and leadership

• Lead service from the floor across breakfast, lunch and dinner, ensuring consistent guest experience and presentation standards
• Work alongside the service team, setting pace, tone, and expectations through hands‑on leadership
• Create a culture of warm, confident and discreet hospitality aligned with a luxury retreat environment

• Build and implement robust SOPs across service delivery, set‑ups, timing, closing procedures and compliance
• Introduce stronger planning and mise‑en‑place processes to improve efficiency and reduce reactive service issues
• Set and monitor service performance benchmarks (quality, consistency, cleanliness, guest feedback, operational rhythm)

• Lead, nurture and upskill a small service team including multiple supervisors
• Establish clear responsibilities, daily standards and team accountability
• Produce rotas in advance with contingency planning and cost awareness
• Maintain professional communication standards across the team (briefings, handovers, feedback)

• Manage and coordinate F&B for retreat groups, special occasions and corporate stays
• Bring creativity and flair to events and service moments, without compromising operational discipline
• Liaise closely with the Head Chef on menus, dietary requirements, allergens, and…