Accounting​/Scholarship Manager

Under the supervision of the Director of Accounting and Finance, the employee performs general accounting functions, including journal entries, reconciling accounts, balancing cash drawers, making bank deposits, preparing financial reports, administering scholarship accounting, and overseeing student payment plans. The employee maintains scholarship sponsor and recipient files and accounts, validates charges against scholarship accounts, administers student payment plans, and assists in ensuring accurate and timely collection of student receivables.

• Manage all student accounts receivable processes, including tuition, fees, fines, and miscellaneous charges.
• Review and reconcile student account balances to ensure accuracy.
• Monitor aging reports and pursue collection of delinquent accounts in accordance with institutional policies.
• Prepare and process refunds, account adjustments, write-offs, and payment reversals as authorized.
• Reconcile accounts receivable subsidiary ledgers to the general ledger.
• Prepare monthly, quarterly, and annual financial reports related to receivables.
• Coordinate with collection agencies and oversee delinquent account placements.
• Ensure compliance with applicable federal and state regulations regarding receivables.

• Administer institutional scholarship accounts in coordination with the Financial Aid Office and Foundation.
• Monitor scholarship budgets and award balances.
• Ensure scholarship funds are properly applied to student accounts.
• Reconcile scholarship expenditures and available balances.
• Provide information associated with financial reports for scholarship donors, foundations, and institutional leadership.
• Coordinate with external scholarship organizations regarding billing and payment.
• Ensure scholarships comply with donor restrictions and institutional guidelines.
• Assist with year-end reconciliation of scholarship funds.

• Coordinate with Financial Aid, Admissions, Records, and Student Services to ensure accurate application of payments and account adjustments.
• Assist with implementation and maintenance of third‑party payment plan software or vendor relationships, as applicable.
• Maintain and monitor student payment plan agreements in accordance with institutional policies and procedures.
• Establish and maintain payment plan schedules within the student information system.
• Review payment plan applications for eligibility.
• Monitor installment payments and delinquent payment plans.
• Communicate with students regarding upcoming payments, missed payments, and available payment options.
• Coordinate payment plan adjustments due to schedule changes, financial aid awards, withdrawals, or refunds.
• Reconcile payment plan activity with institutional accounting records.
• Work with third‑party payment plan vendors when applicable.

• Manage billing for employers, workforce agencies, military tuition assistance, veterans' benefits, and other third‑party sponsors.
• Monitor outstanding sponsor balances.
• Reconcile third‑party receivable accounts.
• Maintain documentation supporting sponsorship agreements.

• Prepare reconciliations and supporting documentation for audits.
• Assist with annual financial statement preparation.
• Maintain detailed accounting records supporting receivable transactions.
• Analyze receivable trends and recommend improvements to internal processes.
• Prepare reports requested by ACCS, auditors, and institutional leadership.

• Assist students and parents with scholarship billing, payment plan enrollment, account balances, refunds, and payment options.
• Explain payment options, scholarship postings, and payment plan requirements.
• Communicate and coordinate with appropriate internal departments to resolve issues.
• Resolve billing disputes in a professional and timely manner.
• Provide accurate, valid, and complete information regarding account and payment‑related matters.
• Handle complaints by providing appropriate solutions and alternatives or escalating matters to the appropriate Director or Dean.
• Follow up to ensure timely resolution.
• Provide excellent customer service while maintaining confidentiality.