Risk Control Consultant

Job Description

Individual contributor responsible for overall risk control assessment, evaluation, consulting and technical support on complex issues and assignments. Recognized as a technical expert in a product line of business specialty. Works within broad limits of authority requiring a high degree of technical complexity and coordination. Scope may be regional, industry segment or company‑wide.

• Performs workplace/work site risk evaluation and consultative risk improvement services which may include large and/or special accounts of some complexity.
• Provides risk assessment information on complex accounts to support the underwriting process for prospective, new and renewal accounts. Submits corresponding Risk Control recommendations or business solutions to minimize identified exposures.
• Assesses customer risk control program needs and develops and executes a customized strategy and supporting implementation plan for further refinements or improvements.
• Makes recommendations on the development and implementation of risk control policy, marketing and business strategy to support achievement of local Branch and overall enterprise profit and growth strategies.
• Develops and maintains business relationships with internal and external business partners.
• Develops and conducts education, training, and presentations.
• Provides expertise in one or more specialty areas to both internal and external customers.
• May identify opportunities for and/or develop new products and services.
• Conducts agency/broker visits to build relationships, discuss account or book of business issues and market CNA's products and services to support territorial business needs.
• May be responsible for special projects.
• May perform additional duties as assigned.

Typically reports to a Director or higher.

• Advanced technical and product specific expertise, risk control evaluation and assessment skills and knowledge of insurance and risk control principles, practices and procedures.
• Strong communication, negotiation and presentation skills. Ability to effectively interact with all levels of internal and external business partners.
• Strong organizational skills with ability to effectively prioritize multiple concurrent assignments.
• Advanced analytical and problem solving skills.
• Ability to deal with ambiguous situations and issues.
• Creativity in resolving unique and challenging business problems.
• Ability to achieve results by taking a proactive long‑term view of business goals and objectives.
• Knowledge of Microsoft Office Suite and other business‑related software.
• Ability and willingness to travel extensively.

• Bachelor's degree or equivalent experience. Professional designations preferred.
• Typically a minimum of five to eight years risk control experience with proven track record of results.