Senior Business Compliance Specialist; Hybrid

We’re seeking enthusiastic, driven Senior Business Compliance Specialists to ensure that Home, Auto, or Commercial Lines products and operational guidelines for American Family Mutual Insurance Company and our subsidiaries comply with applicable laws and regulations.

You will report to the Senior Manager, Business Compliance. Depending on the candidate pool, this position may be filled at a lower level.

• Complete operational control risk assessments and support testing of divisional processes, including new product/system implementations.
• Coordinate execution of test plans and track progress; communicate assessment/testing results to leaders; document remediation plans and coordinate retesting.
• Support internal control partners in developing and improving divisional control processes.
• Align line-of-business control programs with Corporate Internal Control standards.
• Provide compliance support for market conduct exams, regulatory data calls, and state inquiries/surveys.
• Support compliance complaint management for assigned lines across operating companies.
• Monitor, report, and drive remediation for compliance defects and issues.
• Coordinate required actions related to moratoriums and state emergency orders.

• Demonstrated experience providing customer-driven solutions, support or service.
• Experience implementing compliance and risk control programs, including tracking, analyzing, reporting, and problem solving.
• Experience in the field of compliance including a working knowledge of underwriting and claims or specialized area of expertise.
• Experience planning, managing, and/or leading projects or initiatives.
• Experience in process improvement methodologies and tools.

• Experience in Property & Casualty or Commercial lines insurance with knowledge of insurance products and operations.
• Ability to research, interpret, and advise on insurance regulations.
• Strong communication skills and ability to collaborate effectively while working independently.

Compensation: $80,000.00 - $ per year. Salary may vary based on job level and geographic location. Relocation support offered for eligible candidates.

Work arrangement:
Hybrid. Expected to work a minimum of 10 days per month out of one of the following offices:
Madison, WI;
Boston, MA;
Phoenix, AZ;
Hopkins, MN;
Denver, CO; or St. Joseph, MO. Up to 10% travel required.

• Comprehensive medical, dental, vision, and wellbeing benefits.
• Competitive 401(k) contribution and pension plan.
• Annual incentive and 9 paid holidays.
• Paid time off program (23 days accrued annually for full-time employees).
• Student loan repayment program and paid-family leave.

We are an equal opportunity employer. It is our policy to comply with all applicable federal, state and local laws pertaining to non-discrimination, non-harassment and equal opportunity. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. American Family Insurance is committed to the full inclusion of all qualified individuals. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email  to request a reasonable accommodation.