More jobs:
Strategic Accounts CSM Retention
Job in
Dothan, Houston County, Alabama, 36303, USA
Listed on 2026-05-31
Listing for:
Harris Computer
Full Time
position Listed on 2026-05-31
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Harris Computer is seeking a Customer Success Manager (CSM) to oversee relationships with top high-value customers. This pivotal role involves direct customer engagement, leading business reviews, and managing account health to enhance customer satisfaction and retention. The ideal candidate will possess 2-5 years in customer success or account management, excel in communication, and be comfortable interfacing with both technical and business stakeholders.
SaaS or technology service experience is preferred.
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