Bike Service Advisor: Expert Fixes & Stellar Service
Job in
Dothan, Houston County, Alabama, 36303, USA
Listed on 2026-07-24
Listing for:
Trek
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Retail Associate/ Customer Service
Job Description & How to Apply Below
Trek Store Madison West is seeking a Service Advisor to be the primary contact between customers and the service department. You will evaluate repair needs, recommend services, and perform quick fixes to get riders back on their bikes quickly.
Role requires strong cycling knowledge, exceptional customer service, and solid organizational skills. You will guide customers through service options and ensure a positive experience from check-in to pickup.
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