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Customer Experience Specialist – In-Store & Admin
Job in
Dothan, Houston County, Alabama, 36303, USA
Listed on 2026-07-24
Listing for:
City Auto Glass, inc.
Full Time
position Listed on 2026-07-24
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Safelite is seeking a Customer Advocate to welcome in-shop customers and resolve concerns quickly, often with creative solutions. This front-line role manages administrative tasks and ensures a smooth customer experience.
You will handle incoming calls, emails, and faxes for service issues, pricing, warranties, dispatch, and repairs, verify insurance, and process work orders and credits. Travel up to 10% may be required.
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