Enrollment Manager​/Recruiter

Job Summary

The Enrollment Manager/Recruiter utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Manager/Recruiter assists in attracting and enrolling students by one‑on‑one admissions counseling, in‑person appointments, phone calls, texts, and emails. The Enrollment Manager/Recruiter collaborates with individuals related to recruiting, enrolling, and retaining students and works collaboratively with Student Services Team Leaders/ASAs to assure timely and efficient movement of prospects from application through enrollment.

• Responsible for general recruitment activities and community outreach, attending community college/community outreach events, including business and external material distribution.
• Establishes and maintains effective internal and external working relationships.
• Maintains proper inventory of current collateral.
• Communicates to other teams, updated information on academic programs and educational opportunities reported through university leadership.
• Provides direction and guidance to ensure compliance with university policies and procedures.
• Monitors and communicates curriculum and program changes.
• Assists prospects with information related to enrollment requirements, program content, and other areas of the university as necessary.
• Assists walk‑in prospective students/applicants and fields phone calls from prospective students/applicants.
• Works closely with admitted students to get them to enroll in class.
• Assists Student Services with registration of prospective students.
• Ensures prospective students receive unofficial/official evaluations of transfer credits.
• Assists students with Financial Aid information/missing documents from FA package.
• Documents communication with prospects to include the archival of academic documents pertinent to the admissions process, and other duties as assigned.
• Must have excellent interpersonal, oral, and written communication skills.

Driving may be necessary but is not a primary responsibility.

Work Hours:

TBD by office. Must be able to work evenings and weekends when required.

Hazardous Conditions or Physical Demands:
Sitting at a desk and looking at a computer screen for numerous hours in a day. Traveling in a vehicle to events and recruiting.

Supervisory Responsibility:
No.

Troy University is an Equal Employment Opportunity and Affinitive Action employer. Troy University participates in eVerify. Employment is contingent upon a satisfactory background check.