Coordinator of Student Services; Dale Medical Center

Coordinator Of Student Services

Under the supervision of the Director of Enrollment Services/Registrar, the Coordinator of Student Services serves as the primary Student Services representative at the Wiregrass Center for Rural Healthcare at Dale Medical Center. The Coordinator provides comprehensive student support services throughout the student lifecycle, serving as the central point of contact for prospective, current, and graduating students attending programs at the Center.

The Coordinator delivers high-quality customer service by coordinating admissions, enrollment, academic advising, registration, financial aid support, assessment and testing, career services, recruitment, retention initiatives, and student issue resolution. The position works collaboratively with Student Services and Health Science personnel on the main campus to ensure students at the Center receive equitable access to College services and resources.

Salary:
Based on education and experience commensurate with Salary Schedule C3 (range: $48,578- $97,216). Higher education could earn placement on a higher salary schedule.

Anticipated

Start Date:

September 1, 2026

The position will be based initially at the Wallace Campus in Dothan with a worksite location of Dale Medical Center.

Student Success and Student Support

• Serve as the primary point of contact for prospective, current, and graduating students.
• Promote student persistence, retention, and completion through proactive communication and follow-up.
• Coordinate new student orientation, onboarding, and initial enrollment activities for Center students.
• Assist students in navigating College policies, procedures, and available student support resources.
• Resolve routine student concerns and facilitate appropriate referrals when issues require specialized assistance.
• Coordinate with the Dean of Student Services regarding student complaints, behavioral concerns, and disciplinary matters in accordance with College policy.
• Maintain regular communication with campus departments to ensure continuity of student services.
• Assist with commencement preparation and graduation clearance processes for students assigned to the Center.

Admissions and Enrollment Services

• Provide information regarding academic programs offered at the Center.
• Assist prospective students through the admissions process.
• Process admissions documentation as authorized.
• Monitor application progress and communicate outstanding admission requirements.
• Assist students with documentation, transcripts, placement requirements, and enrollment documentation.
• Coordinate course registration and schedule adjustments in accordance with College procedures.
• Refer students to appropriate Enrollment Services staff when specialized assistance is required.
• Maintain student records and documentation in accordance with institutional policies.

Academic Advising and Registration

• Provide academic advising within established institutional guidelines.
• Assist students with course selection and registration.
• Monitor student enrollment status and assist students with schedule modifications.
• Refer students requiring specialized academic advising to appropriate faculty advisors or academic administrators.
• Refer students with documented disabilities to Disability Support Services.
• Provide information regarding academic policies, graduation requirements, and available student resources.

Financial Aid Support

• Provide general information regarding federal, state, institutional, and scholarship financial aid opportunities.
• Assist students with completion of financial aid documentation and scholarship applications.
• Monitor student progress through the financial aid process and communicate outstanding requirements.
• Refer students to Financial Aid staff regarding eligibility determinations, verification, satisfactory academic progress, and other specialized matters.
• Provide information regarding veteran educational benefits and connect students with appropriate College personnel.
• Assist Financial Aid staff with outreach and student communication efforts as assigned.

Assessment, Testing, and Career Services

• Coordinate assessment and placement…