Enrollment Coordinator

The Enrollment Coordinator utilizes information, software, and procedures effectively to engage with prospective students from first inquiry to enrollment in Troy University. The Enrollment Coordinator assists in attracting and enrolling, students by one-on-one admissions counseling, in-person appointments, phone calls, texts, and emails. The Enrollment Coordinator also collaborates with other departments related to recruiting, enrolling, and retaining students.

• Utilizing CRM software to communicate with prospective students and document all activities
• Communicating in most effective manner with prospective student to help enrollment
• Assisting prospects with information related to enrollment requirements, program content and other areas of the university as necessary
• Working closely with admitting students to get them to enroll in classes
• Working closely with financial aid and advisors to help student successfully begin classes
• Assisting with unofficial evaluations as needed
• Assisting with walk-in prospective students/applicants and fielding phone calls from prospective students/applicants
• Monitors and communicates program and policy changes
• Utilizing appropriate CRM software to admit students
• Must have excellent interpersonal, oral, and written communication skills
• Other duties needed to help admissions office meet enrollment goals

• 1. Minimum of one year of recruiting and/or sales experience
• 2. Bachelor’s degree from a regionally accredited college or university
• 3. Must have reliable transportation and valid current driver’s license
• 4. Ability to meet and maintain auto insurance eligibility requirements
• 5. Excellent interpersonal, oral, and written communication skills

Will this position require driving (personal vehicle, university vehicle, utility vehicle, or golf cart) in order to perform the job duties? Driving is a primary responsibility

• Standard office hours
• Some evenings and weekends could be required

• Lifting and carrying boxes that weigh more than 20 lbs.
• Sitting behind a desk and computer screen for more than 6 hrs in a day.

Does this position have supervisory responsibility?

Qualified applications will be made available to the department/committee for review immediately upon submission. We ask that you provide email addresses for your reference providers and please be certain that the email addresses you list are accurate. If you are selected as a candidate for consideration by the department/committee, an instructional email will be sent to your reference providers to ask that they submit a reference letter on your behalf via a link to our reference portal.

Separate reference letters will be requested for each position to which you apply (if applicable), so your reference providers will be contacted separately for each application on which you list them. Reference letters will not be copied from one application to another. You can assure your reference providers that our system is secure and that all letters are confidential. If your reference providers have trouble using the reference portal, please advise them to contact jobs.

Required fields are indicated with an asterisk (*).

• * How did you hear about this employment opportunity?
  • Troy University employment website ()
  • Chronicle of Higher Education
  • Higher Ed Jobs
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  • Indeed
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  • Employee Referral (please specify below)
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