Branch Manager

Overview

At Servis First, Our Name is Our Mission.

Duties And Responsibilities

The Branch Manager is responsible for the overall management of the branch, including achieving sales goals; developing business relationships with clients; actively participating in selling and delivering all financial services provided by the Bank; and promoting business for the Bank.

• Monitor overall productivity of the branch and progress toward performance goals
• Direct, coordinate, and monitor activities to implement Bank’s policies, procedures, and practices concerning granting or extending lines of credit, commercial loans, real estate loans and consumer credit loans
• Manage activities involving the implementation of Bank services and functions including collecting delinquent accounts, authorizing loans
• Engages in business development activities and solicitation of new business; actively involved in instilling and maintaining a positive sales environment through education of the Bank’s products and services
• Represents the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business; assists the Bank in establish and maintaining market position in the financing arena
• Develops and maintains knowledge of financial industry, economy market conditions, rates, vendors and competition
• Consistently applies superior decision making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits
• Plays a positive role in the development and growth of branch staff though excellent communication skills, both verbal and written, along with strong delegations skills assuring a highly cross trained staff
• Provide supervisory support to all Branch personnel
• Directly responsible for ensuring that all employees provide exceptional quality customer service
• Coordinate sales activities and support Bank promotions within the branch
• Follow procedures for custody and control of assets, records, loan collateral and securities to ensure safekeeping
• Attend all sales and product knowledge training and promotional meetings offered in order to keep current on all issues
• Perform personnel actions including performance evaluations, disciplinary actions and interviewing candidates for employment; supervise the daily activities of the branch including, but not limited to, effective delegation of assignments, developing work schedules and providing necessary training
• Responsible for being familiar with all compliance regulations and policies that are applicable to this position and follow and ensure compliance with these regulations and policies

Note:

Reasonable accommodation may be made to enable otherwise qualified associates/applicants with disabilities to perform the essential functions of the job.

Note:

Additional duties and responsibilities may be assigned.

• Undergraduate degree in finance or related field preferred
• High School diploma or equivalent required
• Four (4) years of work experience, demonstrating progressive responsibility including management responsibilities
• Lending Experience Preferred
• One (1) year banking or closely related financial services experience
• Personal Banking/New Account and Supervisory experience preferred
• Knowledge of bank operations and products
• Knowledge of basic accounting
• Knowledge of and training on federal and state consumer compliance laws
• Ability to review account information and assess client needs to recommend appropriate Bank products, as demonstrated in previous banking position
• Experience using Microsoft Outlook, Word and Excel
• Excellent communication skills, as demonstrated in previous position interacting with customers
• Excellent customer service skills

The physical requirements and environmental conditions of this position consist primarily of:

• Sustained standing and sitting
• Frequent use of PC, including typing or sustained attention to monitor
• Occasional presentations requiring public speaking to small groups
• Occasional lifting of basic office files or equipment up to 20 lbs
• Normal office environment with comfortable internal temperatures and low level noise

EOE/AA