Medical Records Specialist

Job Title:

Medical Records Specialist (Billing Department)

Job Summary:

The Medical Records Specialist supports billing operations by managing, organizing, and fulfilling claim related medical record requests. This is a full-time entry level position.

• Process medical record requests from insurance companies related to pending claims including faxing, mailing, or uploading files to payer portals
• Ensure responses are timely, accurate, and complete
• Verify patient information and ensure compliance with privacy regulations such as Health Insurance Portability and Accountability Act (HIPAA)
• Maintain confidentiality and security of all patient information

• High school diploma or equivalent
• Experience in medical records, health information management, or administrative support preferred
• Knowledge of EHR systems preferred
• Familiarity with HIPAA and data privacy standards preferred
• Proficiency in Microsoft Office or similar software

• Office-based setting within a business or administrative department
• Minimal to no direct patient interaction

• Strong attention to detail and organizational skills
• Confidentiality and ethical handling of information
• Time management and multitasking to meet strict deadlines
• Communication and coordination across departments