Billing Specialist

Position: BILLING SPECIALIST
Job Summary:

Rating:

Completes accurate patient registration and charge entry.

Performs patient billing and insurance claims filing.

Accepts and posts payments to accounts.

Resolves patient and insurance credit balances as assigned.

Receives walk in customers and answers phone promptly.

Works aged insurance claims to obtain reimbursement.

Submits payer appeals as necessary and completes follow-up for final resolution.

Pulls records for medical review/subpoena per policy.

Files and retrieves paper and electronic claims and remittance advice reports.

Works claim denials to ensure maximum reimbursement for services provided.

Enters accurate and thorough documentation of pertinent events regarding the handling of the account including research of prior accounts.

Demonstrates and encourages team behavior and exceptional patient/guest experiences.

Upholds and promotes patient safety and quality.

Minimum Knowledge, Skills, Experience Required

Education:

High School Diploma or equivalent.

Experience:

One year working in Medical Billing.

Additional Skills / Abilities:

Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) work independently; (3) recognize the rights and responsibilities of patient confidentiality; (4) relate to others in a manner which creates a sense of teamwork and cooperation;

and (5) maintain a customer focus and strive to satisfy the customer's perceived need.
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