Customer Engineer III, Platform, HCLS, Cloud

Applicants in the County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Applicants in San Francisco:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.

Remote locations:
Texas, USA;
Alabama, USA;
California, USA;
New Jersey, USA;
New York, USA.

• Bachelor's degree or equivalent practical experience.
• 10 years of experience with cloud native architecture in a customer-facing or support role.
• Experience with cloud engineering, on-premise engineering, virtualization, or containerization platforms.
• Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.
• Experience in, or supporting, the Life Sciences or Pharma industries.
• Experience working with, or presenting to, technical stakeholders or executive leaders.

• Experience with frameworks for deep learning (e.g., PyTorch, Tensor Flow, Jax, Ray, etc.), AI accelerators (e.g., TPUs, GPUs), model architectures (e.g., encoders, decoders, transformers), and using machine learning APIs.
• Experience in building machine learning solutions and leveraging specific machine learning architectures (e.g., deep learning, LSTM, convolutional networks).
• Experience in architecting and developing software or infrastructure for scalable, distributed systems.
• Experience in data and information management as it relates to big data trends and issues within businesses.
• Ability to learn quickly, understand, and work with new emerging technologies, methodologies, and solutions in the cloud/IT technology space.

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers.

You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

As a Platform Customer Engineer (CE), Healthcare and Life Sciences (HCLS), you will partner with technical Sales teams to differentiate Google Cloud to our customers and serve as the customer’s primary technical partner and trusted advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions, roadblocks, engage in proofs of concepts, demos, and use your expertise to architect cross-pillar cloud solutions that solve these business issues.

You will drive the technical win and define the delivery and consumption plans. You will use your strategic acumen and presentation skills to engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will have excellent technical, communication and organizational skills. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones.

You will have a breadth of technical expertise, spanning infrastructure modernization, application modernization, data analytics and more. You will blend sales expertise, market knowledge and direct technical engagement to prove the value of the Google Cloud portfolio. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably.

Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

The US base salary range…