Digital Coordinator

Key Responsibilities

• Assist in the definition of project specifications and articulate client requirements
• Help to ensure that all departments involved in the project operate as a united team and have everything they need to be successful
• Use AI-enabled productivity tools to streamline coordination work — drafting meeting recaps, action items, status updates, and project documentation — applying them thoughtfully within project workflows
• Research and review data and insights to help define digital strategies that align with business objectives
• Use AI-assisted analytics to surface insights faster from Google Analytics and other platforms, then apply human judgment to validate findings before they inform strategy
• Apply prompt engineering to accelerate first drafts of campaign briefs, reporting narratives, and client-ready summaries, while ensuring final output reflects Hiebing's voice and each client's requirements
• Identify opportunities to automate repetitive digital tasks (data pulls, reporting refreshes, tagging/QA checks, file organization) using AI and workflow automation tools
• Represent Hiebing in a professional manner when communicating with clients
• Communicate and track progress on projects to ensure deadlines are met — escalating issues, concerns and resource constraints to management when needed

• Familiarity with using Google Analytics (GA4)
• Basic web troubleshooting skills using browser inspector tools or developer tools
• Familiarity with web technologies — basic knowledge of HTML, CSS and JavaScript is a plus
• Curiosity about emerging AI tools and a willingness to experiment with automation in day-to-day workflows
• Working knowledge of AI-enabled productivity tools for tasks such as scheduling, documentation, summarization, or reporting, with the ability to apply them thoughtfully in a digital project context
• Ability to critically evaluate AI-generated outputs, identify limitations or risks, and apply human judgment to ensure work remains accurate, ethical, and aligned with project and client requirements
• General CMS knowledge a plus
• Proficient in Microsoft Excel, Word, Power Point
• Must be detail-oriented, exceptionally organized and able to multitask in a fast-paced work environment
• Proven time management, task prioritization and problem-solving skills
• Take pride in work output
• Self-motivated, proactive and curious

• You build on ideas with a "Yes, and" mindset
• You bring curiosity and challenge thinking in a productive way
• You care about both the work and the people behind it
• You hold high standards and take ownership of outcomes

Benefits include:
Hybrid work flexibility, health dental insurance, paid parental leave, matching 401(k) profit sharing, a professional development fund and many more! This position is a hybrid position.

Hybrid role based in Madison, WI (in-office Monday--Wednesday; remote Thursday--Friday). Must be authorized to work in the U.S. without current or future sponsorship.