Coordinator, Student Center

Qualifications

Bachelor’s degree in a related field from an accredited institution and one year of related professional experience. An equivalent combination of education and experience may be considered.

Preferred Qualifications:

Experience working in a college, university, student center, union, or conference center setting.

• Maintain responsibility for the management and administration of Jag Card student identification office operations, including management and maintenance of IF system and supervision of student staff.
• Oversee recruitment, training, scheduling, performance evaluations, and professional development of Jag Card student employees.
• Foster a culture of accountability, customer service, inclusivity, and continuous improvement.
• Lead the digital media efforts for the Student Center, managing all social media and website content, ensuring they are up-to-date, user‑friendly, and functional.
• Manage digital signage, radio, security cameras, and access control systems for the Student Center.
• Assess and evaluate programs and services under one’s responsibility and initiate improvements as appropriate.
• Assist the Assistant Director to ensure the Student Center offers a high level of customer service, student development, staff supervision, event management, and skilled and proactive technical support.
• Maintain a working knowledge of the EMA (Event Management Software) used for scheduling reservation requests.
• Assist with assessment of plan and policy updates for the Student Center.
• Serve as co‑chair for the Student Center Advisory Board, along with the Assistant Director, and assist in coordinating board meetings and agendas.
• Act as a designated safety and emergency response personnel for the Student Center building.
• Attend Student Center user events as needed.
• Manage notifications of violations of the University solicitation policy as outlined in the student handbook.
• Provide assistance with the daily management of the Student Center facility.
• Assist with ongoing in‑service training, leadership workshops, and staff retreats.
• Represent the Student Center on university committees as assigned.
• Maintain active involvement in professional associations such as NACCU and ACUI to stay informed about industry trends and best practices.
• Ensure departmental compliance with university policies and local, state, and federal laws.
• Partner with colleagues across the university to enhance the overall student experience, prioritizing student development and growth.
• Perform all functions and responsibilities of a Campus Security Authority, as defined by the Clery Act.
• Maintain regular and prompt attendance.
• Work scheduled hours as defined and additional hours as required.
• Perform related duties as required.

The University of South Alabama is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status or any other applicable legally protected basis. If you feel you have been discriminated against, please notify the Equal Employment Opportunity Investigator or the Associate Vice President, Finance and Administration/CHRO.