Business Office Manager

3107 Timberlake Road
Vestavia Hills, AL35243

Business Office Manager
Monarch Place | Hanceville, AL

Monarch Place is a premier senior living community dedicated to creating a warm, welcoming environment for the residents who call our community home. We offer competitive pay, a comprehensive rewards program, and a true team-oriented culture. If you are looking for a challenging and highly rewarding career, we would love to hear from you!

• Assist with administration, hiring, onboarding, discipline, and separation of team members in accordance with company policies
• Coordinate training for new and existing associates
• Maintain associate timecards, process payroll submissions to HR, and manage employment records
• Serve in a leadership capacity in the absence of the Executive Director
• Oversee all business office functions, including:
  • Billing and accounts receivable/payable
  • Bank deposits and financial tracking
  • Assisting with marketing efforts and conducting community tours
• Support operational planning and implementation strategies for efficient community performance
• Post, balance, and reconcile resident accounts and ledgers
• Ensure operations align with financial goals and the approved budget
• Assist in developing the annual operating and capital expenditure budgets
• Build and maintain strong relationships with residents and their families
• Provide front office and telephone support as needed during business hours
• Perform other duties as assigned

This position reports directly to the Executive Director and is expected to operate independently while exercising sound judgment. The Business Office Manager supervises Concierge team members and is responsible for performance management, coaching, and employment decisions.

• Bachelor’s degree in Business Administration, Healthcare, Hospitality, or related field required (Master’s degree a plus)
• Minimum of three (3) years of management experience in accounting, bookkeeping, or office management
• Experience in senior living, healthcare, or hospitality preferred
• Ability to perform physical tasks such as sitting, standing, walking, bending, reaching, and lifting as needed throughout the day

• Competitive pay
• Comprehensive benefits package including medical, dental, vision, and life insurance
• Generous Paid Time Off (PTO) and holiday pay
• Growth and advancement opportunities
• Supportive, team-focused work environment

All offers of employment are contingent upon successfully completing a background check, reference checks, drug screening, physical, and verification of employment eligibility. Monarch Place is an Equal Opportunity Employer.

Equal Opportunity Employer, including disabled and veterans.