Director of Operations

Location:

Alabama & Tennessee

PE-Backed DSO

$110K-$130K Base + Bonus

Our client, a growing PE-backed dental platform is seeking two Director of Operations to oversee their Alabama market & their Tennessee market. Successful individuals will be responsible for approximately 15-20 locations across their regions with full accountability for operational performance, profitability and market growth.

These are both field-based leadership positions, requiring hands‑on operators who are comfortable leading teams, driving accountability & improving performance across multiple locations.

• Full ownership of the Alabama/Tennessee market, including responsibility for approximately 15+ locations
• Full P&L responsibility with accountability for revenue, profitability and overall market performance
• Drive operational excellence across all locations, ensuring consistent execution and achievement of key performance metrics
• Lead, coach and develop practice leaders, office managers and operational teams
• Build a culture of accountability, performance and continuous improvement throughout the market
• Analyse KPIs, financial performance and operational data to identify opportunities and areas of concern
• Identify under-performing locations and implement structured performance improvement plans
• Partner with providers and practice leadership to improve patient experience, production, collections and overall practice performance
• Support recruitment, onboarding and retention initiatives across the market
• Develop succession plans and identify future operational leaders within the organization
• Lead change management initiatives and drive adoption of operational best practices
• Build and implement operational frameworks that improve consistency, efficiency and scalability
• Partner closely with executive leadership on market strategy, growth initiatives and long-term planning
• Maintain a highly visible presence within practices, spending significant time in the field supporting teams and solving operational challenges
• Ensure the market consistently achieves financial, operational and patient care objectives

• 8+ years of multi-site DSO operations leadership experience
• Experience overseeing a region, market or business unit with full P&L responsibility
• Proven responsibility for driving revenue growth, profitability and operational performance
• Strong commercial and financial acumen with the ability to interpret KPIs, financial reports and operational metrics
• Experience leading teams across multiple locations and developing high-performing leaders
• Track record of improving under-performing practices, markets or business units
• Comfortable operating within ambiguity and making decisions without excessive direction or oversight
• Strong conflict resolution and change management capabilities
• Hands‑on, field-oriented leadership style with a willingness to spend significant time inside practices rather than behind a desk
• Advanced Excel and reporting capability preferred
• Experience with in PE-backed healthcare organizations beneficial but not required

• Total market ownership
• Full P&L accountability
• Significant operational autonomy
• Direct exposure to executive leadership
• Opportunity to influence strategy and business performance
• High-growth PE-backed environment
• Clear progression opportunities as the platform continues to expand