Manager in Training

POSITION: The Manager in Training position serves as a transitional phase between the roles of Shift Lead and Stand Manager. This developmental role spans a period of four to eight weeks and is specifically designed to equip team members with the necessary skills and experience for advancement into a management position.

During this training phase, the Manager in Training will have the opportunity to acquire knowledge about management, administrative tasks, and leadership responsibilities by assisting and observing the Manager in relevant duties. The Manager in Training functions as a dual advocate, representing both the Stand Manager and the Stand Team, and possesses the capability to independently oversee stand operations in the Manager's absence.

This role is instrumental in facilitating a seamless transition into management while ensuring continuity of operations and providing support to the team.

AUTHORITY AND SUPERVISION:

• Reports to the Stand Manager
• This position does not have any direct reports

RESPONSIBILITIES:

• Operations
  • Maintain excellent wait times, cleanliness, and guest interactions by acquiring the skills necessary to provide training, coaching, encouragement, and disciplinary action when necessary.
  • Participate in on-the-job training in all areas of Stand management, including sales, operations, human resources, finance, and inventory management, to learn about stand operations, management skills, and company policies, practices, and culture.
  • Observe and work closely with the manager to gain knowledge of the methods, procedures, and standards required for effective Stand management responsibilities.
  • Adhere to the formal Management Training Program guidelines, which include attending periodic evaluations and achieving passing scores on assessments.
  • Under the guidance of the Stand Manager, develop the capabilities to interview, hire, onboard, and train new team members.
  • Complete all assigned tasks and assist with daily operations as needed.
  • Develop proficiency in delivering regular coaching and developmental feedback to team members.
  • Acquire the skills necessary to assess staffing needs and team member availability to create weekly shift schedules that adhere to the labor budget.
  • Learn how to track and order necessary inventory, small wares, and equipment while minimizing the cost of goods sold by reducing waste and ensuring accurate reporting and ordering.
  • Ensure proper cash handling, accurate deposits, and required operating cash to meet sales demands.
  • Promptly and consistently implement and communicate management directives.
  • Provide exceptional guest experience and assist the Stand Manager in handling any complaints or issues from the crew.
  • Implement the skills and learning acquired above in the absence of the Stand Manager to maintain proficiency in all management functions.
• Perform other duties as assigned.

QUALIFICATIONS:

• Passion for 7 Brew’s Mission of cultivating kindness, one cup at a time.
• Must be proficient in all Brewista duties and skill sets.
• Must be proficient in all Shift Lead duties and skill sets.
• Experience with managing retail budgets and people.
• Can directly and graciously address team members' operational, procedural, or cultural concerns.
• Create and maintain genuine, uplifting interactions with guests for up to two minutes at a time.
• A valid driver’s license from the state of residence and the ability to travel to off-site meetings as needed.

SKILLS:

• Strong leadership and analytical skills
• Strong desire to motivate and inspire people
• Works well with multiple personality types under pressure.
• Ability to work both independently and as part of a team
• Excellent oral and written communication skills and ability to conduct and facilitate effective meetings
• Superior organizational skills and attention to detail
• Self-motivated with strong initiative to achieve high standards/results
• Ability to manage multiple projects, prioritize, and meet deadlines

COMPUTER SKILLS – To perform this job successfully, an individual should have:

• General competency with Microsoft Office Suite
• Experience with Adobe and Share Point

CERTIFICATES, LICENSES, REGISTRATIONS

• Valid Food Safety Manager Certificate or ability to…