Head of Enterprise – Transportation Operations

AAA Cooper Transportation, founded in 1955, is a privately held asset based multi-regional trucking company providing less-than-truckload, truck load, dedicated contract carriage, brokerage and international services. With directly operated facilities in the Southeast, Southwest, Midwest and Puerto Rico and partners carriers with coverage into Canada, Mexico and across the globe, AAA Cooper Transportation can service nearly all transportation needs.

As a full-time AAA Cooper Transportation employee, you will enjoy benefits such as:

• Health, Dental and Vision Insurance

• Company Health Savings Account contributions

• 401k with company match

• Company paid life insurance

• Long Term Disability

• Dependent Life Insurance

• Accidental Death & Dismemberment Insurance

• Wellness programs

• Paid Holidays

• Paid vacation

• Weekly direct payroll deposits

• Tuition Reimbursement Program

• Employee Assistance Program

Position Summary

The Director of Enterprise Applications
- Operations will lead the strategy, implementation, and

maintenance of all core business applications that drive our transportation and logistics operations. This

leadership role includes critical systems such as Transportation Management Systems (TMS) and

Electronic Data Interface environments. This role will coordinate across a peer Director for Applications

ensuring quality customer delivery. This leader will ensure our application landscape is robust, scalable,

and optimized to support the high-demand, 24/7 nature of the transportation industry, driving efficiency

and competitive advantage.

Essential Duties and Responsibilities (include the following. Other duties may be assigned.)

1. Strategy & Roadmap (20%)

Develop and execute a multi-year strategy for the enterprise application portfolio, aligning with

the company's goals for fleet expansion, operational efficiency, and customer experience.

Lead the selection, evaluation, and implementation of new to modernize the applications

technology stack.

Manage the application lifecycle, including upgrades, deprecations, and integrations, ensuring

minimal disruption to operations.

Establish and manage the annual capital budget for all enterprise applications, including

licensing, support, and project costs.

2. Leadership & Team Management (25%)

Lead, mentor, and develop a high-performing team of application managers, business analysts,

and developers to deliver and understand ACT functions.

Foster a culture of technical excellence, service delivery (ITIL or similar), continuous

improvement, and strong partnership with business stakeholders (Operations, Finance,

Maintenance).

Oversee vendor management and contract negotiation for key software providers.

3. Operational Excellence, Quality Delivery and Support (35%)

Ensure the stability, security, and performance of all mission-critical applications, establishing

SLAs and monitoring key metrics.

Oversee the management of core transportation systems, including driver payroll, freight billing, load tracking, and fuel management.

Drive standardization of processes across different business functions through effective application configuration and utilization.

Implement governance processes to manage change requests, prioritize enhancements, and control application configuration

. Support SOX and SOC IT controls and requirements.

4. Business Partnership & Innovation (20%)

Serve as the primary liaison between the IT department and key business leaders, translating complex operational requirements into technical application solutions.

Work collaboratively with Infrastructure and Information Assurance leadership to foster effective and secure applications frameworks

. Identify opportunities to leverage AI, predictive analytics, and emerging technologies to optimize business operations and effectiveness.

Oversee…