Residential Service Assistant

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Full Time Admin, Dothan, AL, US

8 days ago Requisition

This position performs specialized duties in support of the agency’s residential programs. This position requires being on call and/or after-hours work.

• Receives and receipts funds from the finance office for distribution to the appropriate Group Home Manager; verifies monies and receipts prior to returning to finance office for end-of-month report.
• Coordinates initial and yearly food stamp certifications and verifies individual accounts monthly.
• Ensures that Group Home Managers have completed all required reporting documents within established timelines and reports information to the Director of Residential.
• Attends and participates in Person Center Planning (PCP) Team meetings in the absence of the Director of Residential Services.
• Works with the Director of Residential Services to address ongoing programmatic needs and ensure compliance with agency, Department of Mental Health, and Medicaid requirements.
• Conducts random unannounced home visits and residential facility safety inspections.
• Assists in providing in-service training to staff in order to meet established policies and standards.
• Responds to emergencies and other incidents in the absence of the Director of Residential Services.
• Ensures that menus are properly made available and that special diets are provided.
• Provides administrative support for residential operations; types and proofs materials; scans community for outings or festivities available for residents; ensures that residential reporting requirements are available for Person Centered Planning meetings; establishes and secures required files; maintains inventory of Group Home property.
• Maintains certification in CPR, First Aid, Medication Assistance (MAC), and CPI.
• Performs other duties and responsibilities deemed necessary; not otherwise specified.

• Knowledge of agency policies and of Alabama Department of Mental Health and Medicaid guidelines.
• Knowledge of the nature of intellectual and developmental disabilities.
• Knowledge of residential services management principles.
• Knowledge of available community resources.
• Knowledge of computers and job-related software programs.
• Skill in management and supervision.
• Skill in problem solving.
• Skill in prioritizing and planning.
• Skill in interpersonal relations.
• Skill in oral and written communication.

The Director of Residential Services supervises and assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

Guidelines include agency policies, Alabama Department of Mental Health guidelines, and Medicaid guidelines. These guidelines require judgment, selection, and interpretation in application.

• The work consists of varied administrative and supervisory duties. Strict regulations combined with the unique needs of individuals served contribute to the complexity of the position.
• The purpose of this position is to provide specialized support for the agency’s residential services. Successful performance contributes to the delivery of effective services to individuals.

• Contacts are typically with co-workers, other agency personnel, medical professionals, persons served, parents/guardians/caregivers, and members of the general public.
• Contacts are typically to exchange information, motivate persons, negotiate matters, resolve problems, and provide services.