Technician, Field Svc - Ctrl Albany, GA area

About the Role

We’re actively seeking a Field Service Technician to deliver amazing experiences and elevated efficiency within the routine maintenance of Canon-supported products in accordance with Service and Parts Standards. The territory will cover Central Albany, GA and surrounding areas.

• Report product failure trends and serviceability issues with necessary documentation, ensuring accurate information and record keeping.
• Meet customer demands by providing efficient, responsive, and accurate field/ shop/on‑site maintenance.
• Properly maintain all technical information, Field Service Reports, Expense Reports, and Canon property assigned.
• Showcase strong customer communication and satisfaction skills.
• Maintain the performance of assigned machines.
• Facilitate performance at a level which helps the branch/district achieve overall metric targets.

This is a customer‑facing role and requires compliance with customer policies and protocols, which may include COVID‑19 vaccination and other related measures.

• Hold a high school diploma or equivalent experience (required).
• Possess a basic understanding of Internet environments and the ability to successfully complete the 120‑day introductory period and the PDIF (Printing and Digital Imaging Foundations) new‑hire class.
• Ability to travel (valid driver’s license and acceptable driving record required).
• Required to obtain all necessary security and/or other clearances required by customers to enter premises.
• Must be able to lift 50 pounds and be active more than 50 percent of the time (walking, standing, stooping/kneeling).

We are providing the anticipated base salary range for this role: $19.00 – $26.50 hourly. This role is eligible for a transportation allowance.

Full‑time on‑site – the position requires full‑time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.