Fiber I&R Technician

The Fiber I&R Technician/Field Technician position is in Enterprise, AL
and is full-time. The primary function is to install fiber optic internet services, providing world class quality, and product education for residential and commercial customers. As a field technician you must be flexible with work locations, as client deems necessary.

CS is growing rapidly and believes in promoting from within.

• We offer highly competitive pay, health, vision, and dental insurance, PTO, and 401k.
• We have many growth opportunities available.
• We offer greenhorn and remedial paid training for all skill levels.
• We have incentivized competitions that promote safety and quality where you receive a bonus for doing what is already required.
• Paid training available.

Our culture is one that recognises people are a company's number one asset. It is our goal to make sure you are supported in the field. We believe a supported technician is a productive technician, and a productive technician is a happy technician.

Someone who takes pride in doing their best every day to deliver a quality product. Individuals who anticipate customers’ needs to offer them solutions for today and tomorrow. A person who listens to understand and not to respond. At CS we have a set of core values that we operate under. To work here, you will need to align with them.

• Honesty and Integrity
• Courage in Communications
• The 3 E’s. Effort, Energy, and Execution
• Keep Your Axe Sharp

• Installation, maintenance, and repairing of fiber optic systems for residential and commercial customers.
• Ensuring adequate performance of internet, phone and if applicable, television services
• Complete pre-install work order and post-install service verification and customer education to ensure customer satisfaction.
• Place aerial or buried fiber optic drops and install interior and exterior wiring.
• Observe all safety rules and OSHA regulations.
• Work at heights by using/setting up various types of ladders.
• Work in confined spaces.
• Teamwork - Assist other technicians in the performance of their duties when requested.
• Must convey a positive and professional appearance and demeanor when communicating the company’s products and services to our customers.
• Have an ability to adapt to new processes and new information frequently.
• Use internal systems for work order notation and time keeping.
• Keep customer appointments.
• Maintain minimum acceptable metrics with Repeats, Productivity, and Completions.

• Fiber optic internet and home phone service experience preferred. We do offer paid training.
• Must satisfy company required tools and safety equipment checklist.
• Must have own truck, van, or SUV with a ladder rack.
• Must have own tools to perform the job.
• Smartphone and Laptop are required.
• Must have Microsoft Excel.
• Lift up to 80lbs unassisted.
• Effective communication skills and ability to multi-task.
• Excellent interpersonal skills and teamwork.
• Must pass background check, MVR screen, and drug test.
• Must be accountable and dependable.
• Must have the ability to work overtime and on weekends depending on the needs of the customer.
• Have an ability to take input from customers, supervisors, leads and co-workers to problem solve and improve skills.

The pay is production based. Rates will be provided upon resume submission. Paid training available.