Child Welfare and Community Justice Liaison- (Hancock County or Forrest

Overview

True Care is a Mississippi non‑profit, provider‑sponsored health plan formed by a coalition of Mississippi hospitals and health systems throughout the state and supported by Care Source’s national leadership in quality and operational excellence. True Care offers locally based provider services through provider engagement representatives and customer care.

Our sole mission is to improve the health of Mississippians by leveraging local physician experience to inform decision‑making, aligning incentives, using data more effectively, and reducing friction between the delivery and financing of health care. By doing so, True Care will change the way health care is delivered in Mississippi.

The Child Welfare and Community Justice Liaison is responsible for engaging with members prior to their release from incarceration and during the transition period as these members re‑enter their community. The Liaison will assist in delivering a coordinated re‑entry experience for our members through collaboration with the Department of Correction and internal and external stakeholders, ensuring end‑to‑end care coordination by engaging with incarcerated members prior to release, obtaining information on the physical, behavioral, and social needs of the member to assist them with goals and resources for success.

• Provide in‑reach education and engagement services to incarcerated youth and staff in the Mississippi Department of Correction.
• Engage with the member in a variety of settings to establish an effective, professional relationship (correctional facility, hospital, provider office, community agency, telephonic or electronic communication).
• Interface with the existing care coordination continuum, including the member, Mississippi Department of Corrections, True Care care management, Child Welfare staff, community health partners and community agencies to foster the transition of the member back into their community.
• Ensure the creation of a care plan and help coordinate the connection of the member to community providers and resources.
• Maintain appropriate documentation.
• Gather member data.
• Participate in relevant State Agency and advocacy meetings, including but not limited to Dept. of Corrections & Child Protection Services.
• Contribute to operational and strategic feedback to programmatic development.
• Serve as an interdepartmental and inter‑market liaison to gather/share information about issues and barriers related to the successful execution of the program.
• Act as a liaison to government agencies and social service/community resources to communicate ideas, address concerns and relay solutions.
• Educate members and family members/caretakers through implementation of tools, processes, and competencies.
• Perform any other job‑related duties as requested.

• Bachelor’s degree in social work, health care, business or related field required. Equivalent years of relevant work experience may be accepted in lieu of required education.
• Two (2) years of care coordination or related experience required.
• Experience working with community justice population preferred.
• Experience working with foster care population preferred.

• Proficiency with Microsoft Office Suite to include Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Excellent active listening and critical thinking skills.
• Strong problem‑solving skills with attention to detail.
• Strong interpersonal skills and high level of professionalism.
• Ability to work independently and within a team environment.
• Ability to develop, prioritize and accomplish goals.
• Knowledge of regulatory requirements.
• Knowledge of health plan policies and community‑based organization that can impact outcomes.
• Strong relationship building and management skills.

Must have valid driver’s license, vehicle and verifiable insurance. Employment in this position is conditional pending successful clearance of a driver’s license record check. If the driver’s license record results are unacceptable, the offer will be withdrawn or, if employee has started employment in position,…