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Technical Support IT Support

Junior Technical Support Analyst - Networking & Incident Response

Job in Douglas, Cochise County, Arizona, 85655, USA
Listing for: Stacuity Limited
Full Time position
Listed on 2026-02-07
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Job Description & How to Apply Below
A cutting-edge SaaS provider in Arizona is seeking a Level 1 Technical Support Analyst to be the first point of contact for customers. You will provide exceptional customer service, own support tickets, and develop knowledgebase materials. Ideal candidates will have a strong technical aptitude, experience in customer support, and a degree in relevant fields; familiarity with networking basics is beneficial.

This role offers a blend of remote and office-based work, requiring flexibility for occasional out-of-hours support.
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