Physical Therapy Tech Receptionist Job Douglas area,Georgia USA,Management

Physical Therapy Tech/Receptionist

Performs duties necessary to ensure smooth, efficient patient entry to the rehabilitation program. Answers phone, schedules patients, performs general, clerical and accounting duties of the rehabilitation services.

Qualifications

Knowledge, Skills and Abilities:

Excellent customer service skills.
Reads and understands the English language.
Ability to think critically and analytically with little or no supervision.
Ability to work effectively in situations of high stress and conflict and communicate goals and outcomes.
Ability to process information and prioritize.
Possesses exceptional verbal and written communication skills.
Possesses independent work habits, is self-reliant and self-directed.
Ability to learn, adapt, and change as required by the job functions.
Ability to maintain absolute confidentiality of material and information accessed and reviewed.
Basic computer literacy
Ability to move freely, reach, bend, and complete light lifting.
Ability to use good body mechanics while performing daily job functions and ability to follow specific OSHA guidelines.
Ability to maintain attendance to meet standard job practices.

Education:

High School diploma or GED

Licensure:

Experience:

Business training is preferred, but not required.
Computer training

Interpersonal skills

Essential technical/motor skills

Essential physical requirements:

Medium:
Exert 20 – 50 lb. of force occasionally and/or up to 15 lb. of force frequently - >75%

Essential mental requirements

Essential sensory requirements

Other:

Basic clerical and accounting skills
Phone courtesy and business skills
Must be willing to work under direction and take instructions and corrections, ability to reason, remember names, remember details of instruction, must be alert, adaptable and flexible.

Equipment used

Other Qualifications

Exposure to hazards (body fluid exposure level):

Level II

Age of Patient Populations Served:

Neonates 1 - 30 days
Infants 30 days - 1 year
Children 1 - 12 years
Adolescents 13 - 18 years
Adults 19 - 70 years
Geriatrics - 70+ years

Standards of Performance

CRMC employees are devoted to serving our customers – including patients, physicians, fellow-employees and our community by adhering to the Standards of Performance. We are here to make all of our customers feel special.

Courteous – Employee is courteous in interactions with customers – patients, physicians, fellow-employees and our community.

Respectful and Confidential – Employee respects the rights of privacy of our patients. Ensures cultural differences are respected.

Responsive – Employee responds quickly, graciously and appropriately to customer needs. Employee thanks customers.

Gratitude and Attitude – Employee's behavior shows that he/she believes that each of us controls our own attitude and that what is important is not so much as what happens to us, but how we choose to react to it.

Pride, Ownership, and Image – Employee accepts all the rights and responsibilities of being a part of the CRMC family.

Communication – Employee is personally accountable for positive communication with the customer – patients, family members and co-workers.

Teamwork - Employee contributes positively to the CRMC team and is committed to treating coworkers with courtesy, honesty and respect. Employee abides by the Time and Attendance Policy. Employee has team pride in the purpose of our work – saving lives.

Job

Specific Duties and Performance Standards

Below are those tasks, duties, and responsibilities that comprise the means of accomplishing the position's purpose and objectives. These are critical or fundamental to the performance of the position. They are the major functions for which the person in the position is held accountable. Following are the essential functions of…