Quality Assurance Supervisor

Description

Quality Assurance Supervisor at Pilgrim’s – Safety Is A Condition, which means the safety of our team members comes first.

This position is responsible for supervising Food Safety and Quality (FSQA) personnel and quality programs, including the planning and implementation of the quality management program on the assigned shift. The QA Supervisor oversees the team in implementing and daily executing product specification testing, food safety, and quality procedures.

• Lead FSQA team activities, ensuring proper implementation of food safety and quality programs such as HACCP and SSOP.
• Promote safety and compliance, coordinating training (e.g., LOTO) and reporting unsafe acts to prevent incidents.
• Recommend and communicate quality procedures, providing both classroom and hands‑on training to staff.
• Collaborate with operations and USDA personnel, maintaining strong relationships and ensuring regulatory compliance.
• Support issue resolution through root cause analysis and ensure customer quality programs are followed.
• Manage hourly QA technicians, including scheduling and time‑keeping using Kronos, and complete tasks assigned by QA leadership.
• Other duties as assigned.

• Education:
  
  High School Diploma/GED required;
  Associate degree preferred, or 3 years related experience and/or training or an equivalent combination.
• Certifications:
  
  GFSI (BRC specifically) training preferred.
• Experience:
  
  Supervisory experience required, preferably in poultry processing or slaughter operations. Must understand USDA and OSHA regulations.
• Skills:
  
  Proficient in Microsoft Office; SAP experience is a plus. Strong written and verbal communication and leadership skills. Quick learner of customer quality programs and adaptable to change. Solid math and analytical abilities for problem‑solving and decision‑making. Reliable, ethical, strong work ethic, punctual, team‑oriented and self‑motivated, able to thrive in a fast‑paced environment.
• Bilingual (English/Spanish) preferred.
• Ability to lift 50 lbs. or more.

• Occasional travel and overnight stays required (1–4 days per trip).
• Flexible work schedule, including weekends and varied shifts.
• Positive and collaborative attitude, with strong communication across teams.
• Independent, values‑driven, supporting FSQA and company standards.
• Comfortable working in production areas with attention to safety and equipment.

• Vision, Medical, and Dental coverage begins after 60 days of employment.
• Paid Time Off:
  Sick leave, vacation, company observed holidays, and any other statutorily required paid leave.
• 401(k) – company match begins after the first year of service and follows the company vesting schedule.
• Base salary range of $60,000.00+
• Career Development:
  Continuous learning opportunities and a focus on career growth through various learning and development programs.

EOE, including disability/vets. EOE/Vet/Disabled.