Rocket Enterprises Huddle District Manager

Rocket Enterprises is looking for an EXPERIENCED Multi-Unit Leader/District Manager to add to our growing family

We are looking for an experienced Multi-Unit Leader, to oversee 3+ locations with a potential of more.

Areas May Include:
South Georgia Area.

YOU MUST HAVE MULTI-UNIT LEADERSHIP RESTAURANT EXPERIENCE TO APPLY! (Preferably concept like experience (Huddle House, Waffle House, IHOP, Denny’s, etc.)

A Multi-Unit Leader is responsible for leading the overall operations of multiple Huddle Houses including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Team Environment

Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development.

Ensure appropriate training tools are utilized.

Operational Excellence

Create and maintain a people first culture in the restaurant.

Monitor, follow up and report training progress.

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws.

Ensure Brand standards, recipes and systems are executed.

Lead team meetings to communicate relevant operations information.

Profitability-

Inventory/Labor Management.

Identify and support systems to control costs and maintain budgets.

Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs.

Support sales goals by developing action plans for seasonal forecasting.

Ensure tools and systems are in place to roll out new products, systems and processes.

Associates degree in related field or equivalent in education and experience.

Microsoft Office/Goole Suite proficiency.

Facilitation and presentation skills.

Written and verbal communication skills.

Understands and exceeds guest expectations, needs and requirements.

Develops and maintains guest relationships.

Displays a sense of urgency with guests.

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through.

Resolves guest concerns by following Brand recommended guest recovery process.

Sets and maintains high standards for self and others, acts as a role model.

Consistently meets or exceeds goals.

Contributes to the overall team performance; understands how his/her role relates to others.

Sets, prioritizes and maintains focus on important activities.

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results.

Identifies and resolves issues and problems.

Uses information at hand to make decisions and solve problems; includes others when necessary.

Identifies root cause of a problem and implements a solution to prevent from recurring.

Empowers others to make decisions and resolve issues.

Develops and maintains relationships with team.

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments.

Encourages collaboration and teamwork.

Leads others; negotiates and takes effective action.

Identifies and communicates team goals.

Monitors progress, measures results and holds others accountable.

Creates strong morale and engagement within the team.

Accepts responsibilities for personal and team commitments.

Recognizes and rewards employees strengths, accomplishments and development.

Listen to others, seeks mutual understanding and welcomes sharing of information, ideas and resources.

Seeks to understand conflict through active listening.

Recognizes conflicts as an opportunity to learn and improve.

Resolves situations using facts involved, ensuring consistency with policies and procedures.

Escalates issues as appropriate.

Works collaboratively with employees to create individual development plans to strengthen employees knowledge and…