Concierge

4595 Timber Ridge Drive, Douglasville, Georgia 30135

• Greeting all visitors to the community.
• Answering the telephone, transferring calls to appropriate parties, and taking accurate messages.
• Monitoring walkie‑talkie, door security system, and fire panel as needed.
• Monitoring resident sign‑in and sign‑out log and the visitor registration log, and completing administrative support functions such as filing and making copies.
• Transferring calls or taking messages in a courteous, friendly and helpful manner.
• Filling out and logging service request forms for residents and/or staff.
• Monitoring and greeting visitors to the community.
• Keeping the front desk and lobby area clean and neat at all times.
• Selling meal tickets and accounting for them by payroll deduction or personal check.
• Ensuring the security of the building, monitoring resident sign‑in/sign‑out logs and visitor registration logs, and periodically checking entrances/exits to ensure the community is secure.
• Attending in‑services and staff meetings as required.
• Assisting with coordinating the van schedule for residents.
• Following confidentiality policies regarding the release of resident information.
• Performing supportive office functions for all departments, including filing, typing, and making copies.
• Completing all other duties as assigned.

• Must possess a high school diploma or GED.
• Must be considerate, neat, well‑groomed and professional in appearance.
• Must dress in a professional manner.
• Must have experience in administrative functions.
• Must answer phones in a polite and professional manner.
• Must be organized and able to work well with others as part of a team.
• Must be polite and considerate to residents, visitors, co‑workers and management team.
• Must be able to effectively communicate both verbally and in writing.
• Must be able to sit for extended periods of time.
• Must be able to function effectively in a busy environment and be able to multi‑task.
• Must be willing to work a flexible schedule that includes weekends and holidays.
• Must attend all required in‑services and staff meetings.

• 401k + Fulltime & Part-time Benefits Packages
• Employee Referral Bonus + Incentives (free meals, movie tickets, dining, automotive deals, retail discounts, finance/legal, consulting, electronics, and more!)
• Training, Development & Career Laddering
• Great work‑life balance
• Flexible Scheduling
• Telehealth + Flex Spending + Health Savings Account Options