Principal Cloud Solutions Engineer

Field Solutions Engineer Principal – Job Description

The Field Solutions Engineer Principal serves as a senior technical authority and plays a critical leadership role within the Solutions Engineering and Architecture organization. He/she will lead efforts in Hybrid/Cloud, Managed Services (CMS), and Large Retail Colocation, designing end‑to‑end solutions to meet enterprise customers’ application, performance, and budgetary requirements.

• Serve as a technical mentor, coach, and escalation point for Field SEs across regions.
• Lead qualified sales calls and customer meetings (travel may be required) to architect Cloud, Managed Services, and or Colocation (Hybrid) solutions for new logo or existing customers.
• Lead cross‑functional technical strategy sessions to standardize solution approaches and improve team performance.
• Create, review, and validate complex CMS/Hybrid/Colocation designs to ensure accuracy, feasibility, and alignment with customer business outcomes.
• Collaborate with internal product teams to influence roadmap and improve new offerings introduced to the market.
• Work closely with the Marketing team to strengthen content and messaging strategies.
• Self‑motivated and capable of independently driving customer outcomes and strategies.
• Drive continuous improvement by developing reusable artifacts, methodologies, and best practices for the SE organization.
• Support strategic partnerships, author blogs and whitepapers, and present on panels.
• Guide customers through consultative conversations that align technical requirements with business drivers and long‑term outcomes.
• Support sales teams nationally, with a regional affinity, by providing technical drawings and designs of CMS solutions along with narratives that support the business impact of recommendations.
• Keep current on all product offerings and industry trends and technologies.
• Create complete and accurate documentation to deliver to Implementation upon successful closing of an opportunity.
• Create a complete, complex CMS/Hybrid solution design and formally present solutions to potential customers.
• Ask open‑ended questions to uncover critical business drivers and required data to formulate solutions.
• Create quotes and present solutions based on Flexential’s benefits and capabilities.
• Lead regional and national data‑center tours and tailored technical demonstrations.
• Perform other duties as required and assigned.
• Ensure high‑quality handoff to Implementation teams with detailed design materials and knowledge transfer.

• Bachelor’s degree or higher in Engineering or IT‑related industry, or equivalent.
• 10‑15+ years of experience in industry‑relevant sales, consulting, and/or sales engineering.
• Demonstrated ability to design and explain solutions to both business and technical audiences.

• Documented success as a senior or principal technical contributor within a managed IT service, Network Services Provider, or cloud solutions environment.
• Expert‑level understanding of multi‑tier cloud or hybrid application architectures, virtualization technologies, data center infrastructure, and end‑to‑end solutioning.
• Proven technical engineer able to make recommendations toward architecture changes when appropriate.
• Expert knowledge of Networking, Firewalls, Load Balancers, and Switches.
• Accomplished pre‑sales engineer able to drive win rates in strategic accounts.
• Ability to identify, recommend, and implement solution standardization ideas that improve deal velocity and reduce risk.
• Technical, team‑oriented, with documented success in a growing managed IT services field.
• Ability to translate complex technical issues into non‑technical solutions that address business needs.
• Detail‑oriented, organized, driven, and possessing excellent communication and presentation skills.
• High‑energy individual with positive attitude, good teamwork skills, and excellent customer rapport.
• Persistent but pragmatic and adaptable to change.
• Strong working knowledge of data center infrastructure components.
• Strong working knowledge of cloud platforms and hypervisor technologies (VMware, AWS, Hyper‑V, Azure,…