Relationship Banker II; Bill Arp Branch

Job Description

At Regions, the Relationship Banker II is responsible for meeting with customers and prospects, in person and on the phone, to determine their financial needs and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals.

This role offers an exciting opportunity for candidates with retail or sales experience, who are interested in beginning a career with opportunities for growth, development, and upward mobility.

Requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). See (Use the "Apply for this Job" box below). for more information.

This position is eligible for incentive pay and overtime under the Fair Labor Standards Act for hours worked in excess of 40 per week.

• Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions
• Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones
• Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types
• Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier
• Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose
• Owns and resolves customer issues
• Refers customers to an internal team of experts when complex financial goals and needs are recognized
• Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices, including managing, identifying and reporting operational risks

• High School Diploma or GED
• Ability to work Saturdays as needed
• Ability to handle cash and process cash transactions
• Ability to communicate in person, on the phone, and through electronic channels
• Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor
• Ability to walk and stand for extended periods of time
• Ability to lift up to twenty (20) pounds

• Bachelor’s degree
• Life Insurance License
• One (1) year of cash‑handling, banking, and/or customer service experience

• Ability to adhere to policies, procedures, and guidelines
• Ability to assist customers with digital banking offerings
• Ability to handle multiple priorities simultaneously
• Ability to oversee large sums of cash
• Excellent relationship‑building skills
• Strong communication and customer focus

Full time

Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Job Range Target (Metropolitan Statistical Area Market Range):
Minimum: $48,426.21 USD
Median: $57,918.00 USD

Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan and a formulaic incentive plan, with potential earnings based on performance against defined metrics and goals.

• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program

Bill Arp
Douglasville, Georgia

We are an equal opportunity employer including disabled and veterans.