Regional Maintenance Supervisor

Overview

Job Title:

Regional Maintenance Leader/Supervisor

Location:

Georgia Properties and occasional North Carolina properties

Employment Type:

Full-Time

Travel:
Frequent – up to 75%, including overnight stays. Will travel to all properties within Georgia.

We are seeking a high‑performing, hands‑on Regional Maintenance Leader to support and elevate our property maintenance operations across multiple locations. This role is ideal for a leader who leads by doing—someone who can roll up their sleeves, coach others in real time, and help on-site teams achieve excellence in maintenance, safety, compliance, and resident satisfaction. The Regional Maintenance Leader is a boots-on-the-ground resource, working directly with community maintenance teams to strengthen skillsets, improve performance, and ensure our properties are always inspection-ready.

This role does not have direct reports, but has a significant leadership impact through coaching, mentorship, and example-setting. Strong technical skills in HVAC, NSPIRE compliance, and apartment maintenance are essential to be successful in this role.

Inspection Readiness & Quality Assurance:

• Ensure all assigned communities remain NSPIRE ready at all times.
• Support properties in preparation for state agency, lender and NSPIRE inspections.
• Identify deficiencies and guide on-site teams on corrective actions to meet compliance standards.

Construction, Warranty, & Unit Acceptance:

• Participate in scheduled construction walks and warranty inspections, documenting issues and facilitating resolution.
• Inspections to identify deficiencies, ensure quality standards, and coordinate timely resolution of issues with contractors and internal team members.
• Support the final unit acceptance process for new construction and renovation projects to ensure units meet Pivotal standards before occupancy.

Hands-On Maintenance & Technical Support:

• Ability to perform general and advanced maintenance tasks, including HVAC troubleshooting and repair, plumbing, electrical, and structural systems.
• Serve as a technical expert for on-site teams, assisting with repairs when properties are short-staffed or facing complex issues.

Training, Coaching & Team Development:

• Onboard and train new maintenance technicians to ensure they meet performance expectations.
• Provide ongoing in-person coaching to maintenance teams, reinforcing best practices, work quality, communication, and efficiency.
• Model the standards of professionalism, teamwork, and accountability expected at Pivotal.

Special Projects & Operational Support:

• Leads special maintenance projects by assessing property needs, executing on repairs or when needed coordinating with Pivotal capital expense role or vendors and contractors, to improve safety, compliance, and resident quality of life.

Utility Conservation and Cost Control:

• Monitor ION utility dashboards to identify consumption trends and opportunities to reduce waste.
• Support and encourage the on-site team to reduce water consumption, assist in fixing leaks when applicable.

• EPA Certification:
  Type II or Universal required.
• Ability to install, troubleshoot, and repair HVAC systems.
• 5+ years of maintenance experience in property maintenance, construction, or facilities management.
• Will travel frequently with some overnight stays.
• Strong communication and collaboration skills to work effectively with property teams and contractors.
• Ability to work independently, prioritize tasks, and adapt to changing project needs.
• Experience with HUD or NSPIRE inspection protocols.
• Ability to use technology.

• Hand tools:
  Screwdrivers, pliers, wrenches, hammers, utility knives
• Power tools:
  Drills, grinders, saws, impact drivers
• Electrical & Diagnostic Equipment
• Multimeters and voltage testers
• Infrared thermometers (for heat detection)
• HVAC Tools
• Manifold gauges and refrigerant recovery systems
• Leak detectors and vacuum pumps

• Technical certifications in HVAC and plumbing

• Eligibility for semi-annual merit increases:
  January and July
• Paid every Friday
• Quarterly Bonus Opportunities – Site team members are eligible for…