Delaware Front Desk Receptionist

We don’t believe in automated phone systems. If you’re looking for a career and a company that fosters real, tangible relationships with clients and coworkers, you’re probably our kind of person! With Capitol Services, you will be able to work with people you know and trust. Under the continued leadership of our original co-founders, and due to a strong employee and customer-focused identity, Capitol Services is committed to our culture and the people who make us different.

“We have great people working at this company from coast to coast and I can always rely on my immediate team members and my team members in other offices to help and assist me when needed.” – Lucky Y. – Sacramento, CA

Send your resume and cover letter to our team.

Named one of the “Best Places to Work” by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly care about the work we do and the people we do it for. If that sounds like an environment you’d like to be a part of, we’d love to talk to you!

Capitol Services is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Laws.

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

Capitol Services is currently seeking a Delaware
Front Desk Receptionist to join our growing team!

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you’d like to be a part of, we’d love to talk to you!

Capitol Services is an equal opportunity employer.

About the role:

You will be working in our Dover, DE location responsible for answering and managing a computer-based multiline switchboard, greeting clients and visitors, and assisting in the fulfillment of in-office clerical tasks. This role involves working full-time and in-office from 9am to 6pm, Monday through Friday.

What you will do:

• Coordinate deliveries to and from various couriers, including USPS, Fed Ex, and UPS
• Deliver, file, and retrieve documents to and from various state agencies
• Manage a computer-based multiline switchboard phone system
• Answer incoming calls in a courteous and professional manner and forward appropriately for assistance
• Greet clients and visitors in a polite and pleasant manner
• Receive legal service of process documents on clients’ behalf
• Accurately open, sort, and distribute incoming mail
• Assist with tracking, maintaining, and distributing office supplies
• Assist in tax and special audit projects
• Perform additional clerical tasks as needed
• Communicate courteously and professionally with clients, correspondents, and coworkers

Who you are:

• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have strong attention to detail and exhibit a reasonable sense of urgency.
• Strong communication skills: You have strong verbal and written communication skills. You communicate in both a professional and friendly manner with clients, coworkers, and others.
• Adaptable: You are eager to use new tools and learn new processes and technologies. You can adapt to changing priorities while working in a fast-paced and high-stress environment. You have strong problem-solving skills to address any challenges that may arise.
• Coachable: You have the ability to retain and implement instruction and training. You are open to learn and navigate our current processes…