Delaware Corporate Client Service Specialist

Overview

We don’t believe in automated phone systems. If you’re looking for a career and a company that fosters real, tangible relationships with clients and coworkers, you’re probably our kind of person! With Capitol Services, you will be able to work with people you know and trust. Under the continued leadership of our original co-founders, and due to a strong employee and customer-focused identity, Capitol Services is committed to our culture and the people who make us different.

“We have great people working at this company from coast to coast and I can always rely on my immediate team members and my team members in other offices to help and assist me when needed.” – Lucky Y. – Sacramento, CA

Send your resume and cover letter to our team.

Named one of the “Best Places to Work” by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly care about the work we do and the people we do it for. If that sounds like an environment you’d like to be a part of, we’d love to talk to you!

Capitol Services is an Equal Opportunity Employer.

Applicants have rights under Federal Employment Laws.

Family and Medical Leave Act (FMLA)

Equal Employment Opportunity (EEO)

Employee Polygraph Protection Act (EPPA)

Delaware Corporate Client Service Specialist

Capitol Services is currently seeking a Delaware Corporate Client Service Specialist (Late Coverage) to join our growing team!

Capitol Services was founded in 1978 and has become a leading provider of services to legal and financial professionals nationwide. Our mission is to provide friendly, high-value, and superior service to our clients amid a collaborative atmosphere that encourages a balanced work-life experience for our employees.

Named one of the "Best Places to Work" by the Austin American-Statesman, we know that it takes the right mix of passion, dedication, and fun to make a well-rounded workplace. Joining the Capitol Services team means working with a best-in-class, passionate team of professionals that truly cares about the work we do and the people we do it for. If that sounds like an environment you’d like to be a part of, we’d love to talk to you!

Capitol Services is an equal opportunity employer.

About the role: You will be working in our Dover, DE location, providing late coverage support and service to clients by receiving and processing orders related to corporate public record filings and document retrieval. This role involves working full-time and in-office from 1pm to 10pm
, Monday through Friday.

What you will do:

• Communicate with clients, coworkers, correspondents, jurisdiction employees, and others in a timely, effective, and professional manner
• Regular, late coverage in our Delaware office for direct, online access to utilize the state filing system
• Utilize systems to “build” transactions and release various portions of the order to coworkers, correspondents, or state/county offices for processing
• Access public record websites to file and retrieve publicly recorded documents
• Review, prepare, and submit filings, paying close attention to rules and regulations
• Generate proposals for clients, including fees and turnaround expectations
• Maintain clear records throughout transactions to ensure accurate results and invoicing

Who you are:

• Experience: You have industry experience in processing orders related to Delaware corporate public record filings, including but not limited to, formations, mergers, conversions, qualifications, dissolutions, and document retrieval. You are familiar with the Delaware Corporate Information System (“DCIS”).
• Strong organizational and time management skills: You have the ability to multi-task and prioritize projects / assignments. You have a strong attention to detail and exhibit a reasonable sense of urgency when processing orders to completion.
• Excellent communication skills: You have excellent verbal and written communication skills. You communicate in both a professional and friendly manner with clients,…