Operations Navigator - and Program Operations

The Operations Navigator for Application and Program Operations is responsible for coordinating and executing application processing, participant approvals, stipend processing, and program operations for the Early Childhood Innovation Center (ECIC). This position works closely with program staff, the operations Coordinator, and the Operations Officer to ensure that all application, enrollment, stipend, and program-related processes are executed accurately, efficiently, and in alignment with program, system, and compliance requirements.

This role supports all ECIC application types across programs, ensuring consistency in intake, review, approval, documentation, and participant progression. The position also supports participant placement and movement within applicable programs, ensuring accurate alignment between applications and program participation.

In coordination with the operations Coordinator, this position supports operational workflows related to application processing, participant eligibility, enrollment, stipend administration, and participant tracking. The Operations Navigator works collaboratively with ECIC program staff, who remain responsible for participant communication, program-specific guidance, and collection of outstanding documentation, while this role executes the operational processing, approvals, system workflows, and tracking necessary to support efficient program implementation.

The position maintains data integrity, executes established operational procedures, and ensures compliance with ECIC and University policies and program requirements.