Operations Navigator – Finance and Office Operations
Job in
Dover, Kent County, Delaware, 19904, USA
Listing for:
Delaware State University
Full Time
position
Listed on 2026-09-14
Job specializations:
-
Administrative/Clerical
Office Administrator/ Coordinator, Finance Assistant, Business Administration, Administrative Management
-
Business
Office Administrator/ Coordinator, Finance Assistant, Business Administration, Administrative Management
Salary/Wage Range or Industry Benchmark: 65000 - 90000 USD Yearly
USD
65000.00
90000.00
YEAR
Job Description & How to Apply Below
Operations Navigator for Finance and Office Operations is responsible for overseeing and managing financial operations, contracts, administrative processes, and personnel-related operational workflows for the Early Childhood Innovation Center (ECIC). This position works closely with program staff, the operations Coordinator, and the Operations Officer to ensure that all financial activities, agreements, documentation, and operational personnel processes align with university, state, and grant requirements.
This role plays a critical function in translating programmatic needs into clearly defined scopes of work, ensuring all deliverables, timelines, and payment structures are accurately documented and executed. The Operations Navigator also serves as a liaison with Delaware State University Finance, supporting payment processing, resolving vendor inquiries, and maintaining financial compliance across ECIC initiatives.
In addition, this role provides day-to-day operational oversight of the ECIC’s Program Support Associates, ensuring administrative processes are executed accurately, efficiently, and in alignment with established procedures. This includes reviewing, proofing, and supporting administrative work related to financial and operational processes. The position also supports the compilation and analysis of program data and assists in the development of operational policies and procedures as needed.
The
following are the functions essential to performing this job:
Provide day-to-day operational oversight of Program Support Associates, ensuring all administrative work across the office is completed accurately, efficiently, and in alignment with established processes.Oversee and coordinate administrative workflow across the team, including prioritization, task distribution, and monitoring of workload to ensure deadlines are met and operational responsibilities are completed effectively.Review, proof, and approve administrative work prior to submission, including travel requests, reimbursements, documentation, and other operational materials, ensuring accuracy and compliance with established procedures.Ensure Program Support Associates adhere to standard processes for documentation, tracking, and submission of all operational items across program areas.Provide training, guidance, and troubleshooting support to Program Support Associates related to administrative processes, financial documentation, and office workflows to ensure consistency and quality of work.Identify process gaps or inefficiencies in administrative workflows and recommend improvements to strengthen overall office operations.Collaborate with program staff, the Operations Coordinator, and the Operations Officer to develop and refine scopes of work, ensuring all programmatic, financial, and contractual elements are clearly defined and aligned.Draft, edit, and manage contracts, Memorandums of Understanding (MOUs), and other agreements, ensuring inclusion of deliverables, timelines, and payment schedules.Coordinate with Delaware State University Finance to process invoices, vouchers, and payments in accordance with university and state policies.Monitor and track vendor payments, identify delays or discrepancies, and work with DSU Accounts Payable to resolve issues.Serve as the primary point of contact for vendor payment inquiries and related concerns.Support budget tracking and reconciliation activities, ensuring expenditures align with funding allocations.Assist with procurement processes, including preparation and routing of required documentation and approvals.Maintain complete and accurate financial and operational documentation to support compliance, audits, and reporting requirements.Maintain organized records of contracts, financial transactions, and supporting documentation.Compile and analyze program data related to financial activity, expenditures, and program operations to support reporting and decision-making.Assist the Operations Coordinator in drafting and refining operational policies and procedures as needed.Support audit preparation and ensure readiness through proper documentation and compliance practices.Provide overflow operational support for application review and processing activities when needed, including reviewing participant documentation, verifying eligibility requirements, assisting with application troubleshooting, supporting participant movement between cohorts or programs, updating operational tracking systems, and…
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