Global Operations Excellence Lead - AI-Driven Service

A leading travel management company in Dover, Delaware is seeking a strategic leader to drive operational excellence and enhance service delivery. This role requires experience in operations management, a strong understanding of AI applications, and excellent communication skills. Responsibilities include leading service initiatives, developing optimization frameworks, and managing technology platforms to provide exceptional customer experiences. This opportunity offers a competitive salary with a range of $81,900 to $152,100, plus benefits and a discretionary annual bonus.
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